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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • J

    John Wiley & Sons

    Business Plans For Dummies

    Skills you'll gain: Business Planning, Business Strategy, Business Strategies, Business Ethics, Financial Statement Analysis, Plan Execution, Financial Statements, Competitive Analysis, Growth Strategies, Strategic Planning, Strategic Thinking, Competitive Intelligence, Business Modeling, Financial Forecasting, Culture Transformation, Strategic Decision-Making, Strategic Marketing, Portfolio Management, Market Analysis, Entrepreneurship

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • I

    IBM

    IBM UI/UX Designer

    Skills you'll gain: User Story, Information Architecture, UI/UX Research, User Research, Persona (User Experience), User Interface and User Experience (UI/UX) Design, Design Thinking, Agile Software Development, UI/UX Strategy, Scrum (Software Development), User Centered Design, Design Research, Responsive Web Design, User Interface (UI), Figma (Design Software), Wireframing, User Experience, Adobe XD, Responsible AI, Prototyping

    4.8 stars, 2.9K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (2.9K) · Beginner · Professional Certificate · 3 - 6 Months

    Category: Job skills
    Job skills
    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    The Pronunciation of American English

    Skills you'll gain: Oral Comprehension, English Language, Language Learning, Language Competency, Grammar

    4.8 stars, 1.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.8 (1.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Journey Design and Orchestration

    Skills you'll gain: Campaign Management, Personalized Campaigns, Cross-Channel Marketing, Campaign Planning, Email Marketing, Digital Marketing Campaigns, Content Performance Analysis, AI Personalization, Journey Mapping, Social Media Campaigns, Data-Driven Marketing, Advertising Mail, Customer Engagement, Communication Planning, Performance Analysis, Customer Insights, Driving engagement, Marketing Budgets, Marketing Analytics, Power BI

    Beginner · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google

    Google Marketing Digital e E-Commerce

    Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Target Market, Search Engine Optimization, Social Media, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Customer Retention, Customer Relationship Management, Online Advertising, Digital Media Strategy, Email Automation, Marketing

    4.8 stars, 4.7K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.8 (4.7K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Free trial
    Free trial
  • B

    Board Infinity

    AI for Freelancers: Win More Clients with Free AI Tools

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Proposal Writing, Prompt Engineering Tools, AI Workflows, Proposal Development, Business Writing, Business Correspondence, Email Automation, Writing, Administrative Support, AI literacy, AI Enablement, Customer Acquisition Management, Writing and Editing, Business Communication, Calendar Management, LLM Application, Sales Prospecting, Prospecting and Qualification

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Category: Preview
    Preview
  • M

    Microsoft

    Smarter Content and Communications with Microsoft Copilot

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Content Performance Analysis, Marketing and Public Relations, Editing, Customer Insights, Content Development and Management, Proofreading, Public Relations, Integrated Marketing Communications, Customer Analysis, Content Creation, Marketing Communications, Persona Development, Writing and Editing, Content Management, Content Marketing, Content Strategy, Generative AI, Marketing Strategies

    4.5 stars, 268 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (268) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Market Strategy & Targeting

    Skills you'll gain: Go To Market Strategy, Campaign Planning, Value Propositions, Marketing Strategies, Strategic Marketing, Marketing Planning, Product Marketing, Persona Development, Target Market, Marketing Effectiveness, Market Opportunities, Target Audience, Product Strategy, Campaign Management, Business Priorities, Market Share, Data-Driven Marketing, Market Research, Market Analysis, Microsoft Excel

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Relationship Management and Business Development

    Skills you'll gain: Relationship Management, Trustworthiness, Customer Relationship Building, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Organizational Development, Upselling, Active Listening

    4.5 stars, 265 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.5 (265) · Intermediate · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • E

    ESSEC Business School

    Hotel Management: Distribution, Revenue and Demand Management

    Skills you'll gain: Revenue Management, Hospitality Management, Competitive Analysis, Digital Marketing, Data-Driven Decision-Making, Stakeholder Communications, Forecasting, Budgeting, Demand Generation, Asset Management, Hospitality, Marketing, Revenue Forecasting, Demand Planning, Financial Forecasting, Hotels and Accommodations, Target Market, Customer Demand Planning, Hotel Operations, Marketing Channel

    4.6 stars, 2.3K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (2.3K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Meta

    Marketing Analytics Foundation

    Skills you'll gain: Data Collection, Marketing, Data-Driven Marketing, Marketing Analytics, Digital Marketing Tools, Google Analytics, Online Advertising, Meta Ads Manager, Digital Marketing, Data Capture, Application Programming Interface (API), Law, Regulation, and Compliance, Web Analytics, Information Privacy, Data Integration, Analytics, Data Analysis, Advertising

    4.8 stars, 2.4K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.4K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Project Management

    Skills you'll gain: User Story, Engineering Management, Stakeholder Analysis, Project Scoping, Team Leadership, Team Management, Scope Management, Agile Project Management, Scrum (Software Development), Team Performance Management, Sprint Planning, Risk Management, Agile Methodology, Project Planning, Stakeholder Management, Leadership and Management, Team Building, Project Management, Budget Management, Stakeholder Communications

    4.7 stars, 1.6K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (1.6K) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
1…505152…394

In summary, here are 10 of our most popular customer success courses

  • Business Plans For Dummies: John Wiley & Sons
  • IBM UI/UX Designer: IBM
  • The Pronunciation of American English: University of California, Irvine
  • Journey Design and Orchestration: Microsoft
  • Google Marketing Digital e E-Commerce: Google
  • AI for Freelancers: Win More Clients with Free AI Tools: Board Infinity
  • Smarter Content and Communications with Microsoft Copilot: Microsoft
  • Market Strategy & Targeting: Microsoft
  • Relationship Management and Business Development: STARWEAVER
  • Hotel Management: Distribution, Revenue and Demand Management: ESSEC Business School

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