Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Macquarie University
Skills you'll gain: Value Propositions, Market Research, Entrepreneurship, User Research, Customer Insights, New Product Development, Competitive Analysis, Data-Driven Decision-Making, Fundraising and Crowdsourcing, Presentations, Business Modeling, Innovation, Business Development, Strategic Partnership, Professional Networking
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Selling Techniques, Sales Strategy, Social Media Marketing, Search Engine Optimization, Product Promotion, Advertising Campaigns, Advertising, Digital Advertising, Product Strategy, Keyword Research, Product Marketing, Copywriting, Competitive Analysis, Customer Engagement
Mixed · Course · 1 - 3 Months

Skills you'll gain: Law, Regulation, and Compliance, Business Risk Management, Consulting, Risk Management, Investigation, Business Consulting, Cyber Security Policies, Security Management, Crisis Management, Enterprise Security, Threat Management, Compliance Management, Entrepreneurship, Safety and Security, Case Studies
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Economics, Market Dynamics, Business Economics, Behavioral Economics, Policy Analysis, Business Operations, Price Negotiation, Socioeconomics, Consumer Behaviour, Social Sciences, Political Sciences, Economics, Policy, and Social Studies, Business Strategy, Public Policies, Competitive Analysis, Decision Making, Market Analysis, Resource Allocation, Environmental Issue
Beginner · Specialization · 1 - 3 Months

Universiteit Leiden
Skills you'll gain: Mindfulness, Mental Health Therapies, Personal Development, Self-Awareness, Interactive Learning, Psychology, Stress Management, Mental Health, Social Sciences, Critical Thinking, Social Impact, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Browser Compatibility, Web Applications, Node.JS, Javascript, Network Troubleshooting, Web Services, Front-End Web Development, Debugging, Real Time Data, Web Servers, Application Programming Interface (API), Telecommunications, Servers, Network Protocols
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Database Management, Cloud Applications, Virtual Networking
Beginner · Course · 3 - 6 Months

Logical Operations
Skills you'll gain: Web Content Accessibility Guidelines, HTML and CSS, Cascading Style Sheets (CSS), Responsive Web Design, Browser Compatibility, Hypertext Markup Language (HTML), Web Content, Web Design and Development, Animations, Front-End Web Development, Web Applications, Web Development, Web Design, Typography, Javascript, Software Design, Software Development
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Data Visualization, Data Visualization Software, Grafana, Graphing, Data Analysis, Splunk, Real Time Data, Anomaly Detection, Applied Machine Learning, Time Series Analysis and Forecasting, Query Languages, SQL, Role-Based Access Control (RBAC), Qualitative Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Media Planning, Spreadsheet Software, A/B Testing, Return On Investment, Marketing Analytics, Key Performance Indicators (KPIs), Google Analytics, Pivot Tables And Charts, Performance Measurement, Performance marketing, Digital Marketing, Data Presentation, Google Ads, Marketing Budgets, Marketing, Web Analytics and SEO, Data Analysis, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Personally Identifiable Information, Encryption, Help Desk Support, Medical Equipment, Desktop Support, System Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, Integration Testing, Programming Principles, Data Structures, Computer Programming
Intermediate · Specialization · 1 - 3 Months