IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Decision Intelligence, Responsible AI, Decision Support Systems, Strategic Decision-Making, AI Enablement, Operational Efficiency, Predictive Modeling, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Business Intelligence, Data Ethics, Scenario Testing, Forecasting, Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Visualization, Scikit Learn (Machine Learning Library), Python Programming, Regression Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Financial Reporting, Ledgers (Accounting), Bookkeeping, International Financial Reporting Standards, Financial Statements, Reconciliation, Accounting, Generally Accepted Accounting Principles (GAAP), Accounting Records, Financial Statement Analysis, Financial Accounting, General Accounting, Accounting Software, Depreciation, Standard Accounting Practices, Accruals, Accounting Systems, Accrual Accounting, Business Reporting, Financial Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Make.com, AI Workflows, Business Workflow Analysis, Workflow Management, No-Code Development, Email Automation, Agentic Workflows, AI Security, Decision Intelligence, AI Orchestration, Process Analysis, Process Mapping, Generative AI Agents, Process Design, AI Integrations, Productivity Software, Calendar Management, Agentic systems, Responsible AI, Development Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, AI Workflows, Microsoft Power Platform, Business Process Automation, Automation, Model Training, Process Design, Test Tools, Process Improvement, AI Integrations, Microsoft 365, Development Environment
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Adobe Experience Manager, Content Management Systems, Content Development and Management, Digital Content, Digital Publishing, Version Control, Web Content, Asset Management, Scalability, Business Analysis
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Workplace Bullying Intervention, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Self-Awareness, Interpersonal Communications, Advocacy, Communication
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Vector Databases, Retrieval-Augmented Generation, LangChain, Embeddings, Generative AI Agents, LLM Application, Tool Calling, Agentic systems, Artificial Intelligence, Generative AI, Large Language Modeling, Application Development
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Key Management, Load Balancing, Network Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Presentation, Data Visualization, Oral Expression, Presentations, Dashboard, Storytelling, Persuasive Communication, Communication, Non-Verbal Communication, Drive Engagement, Target Audience, Decision Making, Case Studies
Intermediate · Course · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recognizing Others, People Development, Leadership Development, Professional Development, Team Motivation, Team Leadership, Team Management, Empathy, Self-Awareness, Employee Engagement, Open Mindset, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks
University of Lausanne
Skills you'll gain: Health Policy, Public Health and Disease Prevention, Public Health, Health Systems, Geographic Information Systems, Systems Thinking, Health Assessment, Governance, Simulations, Simulation and Simulation Software, Policy Development, Health Promotion, Mathematical Modeling, Sustainable Development, Community Health, Systems Analysis, Sustainable Systems, Environmental Issue, Data Collection
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Threat Modeling, IT Security Architecture, Application Security, Security Testing, Security Strategy, Information Systems Security, Security Engineering, Security Controls, Software Architecture, Software Development Methodologies, Software Development Life Cycle, DevSecOps, Cyber Security Strategy, Security Management, Business Strategies, Penetration Testing, Compliance Management
Beginner · Course · 1 - 4 Weeks