Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Skills you'll gain: Self-Awareness, Personal Development, Human Development, Growth Mindedness, Psychology, Emotional Intelligence, Social Work, Cultural Diversity, Social Sciences, Goal Setting
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Paid media, Digital Marketing, Web Analytics, Marketing Effectiveness, Marketing Analytics, Social Media Marketing, Earned Media, Digital Advertising, Social Media, Google Analytics, Analytics, Instagram, Email Marketing, Data-Driven Decision-Making, Customer Data Management, Key Performance Indicators (KPIs)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)
Beginner · Course · 3 - 6 Months

SkillUp
Skills you'll gain: User Story, Sprint Retrospectives, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Product Development, Agile Project Management, Team Building, Product Management, Team Management, Meeting Facilitation, Product Requirements, Stakeholder Engagement, Organizational Change, Stakeholder Management, Team Leadership, Project Management, Risk Management
Advanced · Specialization · 3 - 6 Months

Michigan State University
Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Critical Thinking, Aesthetics, Systems Thinking, Communication
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Talent Management, Talent Pipelining, People Development, Employee Onboarding, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, Recruitment Strategies, Coaching, Performance Measurement, Recruitment, Employee Engagement
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, Database Management Systems, Data Modeling, Application Development, Case Studies, Business Intelligence, Business Solutions, Security Controls
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, Google Workspace, Generative AI, Google Cloud Platform, AI Product Strategy, Productivity Software, LLM Application, Business Leadership, Unstructured Data, Tool Calling, Data Ethics, Customer experience improvement, Artificial Intelligence, Data Governance, Organizational Strategy, Cloud Computing, Collaboration
Beginner · Professional Certificate · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Sustainable Business, Product Development, Innovation, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Image Analysis, Computer Vision, Real Time Data, Reinforcement Learning, Large Language Modeling, Advanced Analytics, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence, Data Integration, Analysis, Automation, Supervised Learning, Natural Language Processing, Data Presentation, Innovation
Beginner · Course · 1 - 4 Weeks

Alberta Machine Intelligence Institute
Skills you'll gain: Generative AI, Generative Model Architectures, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Computer Vision, Creativity, Deep Learning, Music, Data Ethics
Mixed · Course · 1 - 4 Weeks