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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    EDUCBA

    Personality Development: Analyze & Grow Effectively

    Skills you'll gain: Self-Awareness, Personal Development, Human Development, Growth Mindedness, Psychology, Emotional Intelligence, Social Work, Cultural Diversity, Social Sciences, Goal Setting

    Mixed · Course · 1 - 4 Weeks

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    Illinois Tech

    Social Media Marketing Analytics

    Skills you'll gain: Paid media, Digital Marketing, Web Analytics, Marketing Effectiveness, Marketing Analytics, Social Media Marketing, Earned Media, Digital Advertising, Social Media, Google Analytics, Analytics, Instagram, Email Marketing, Data-Driven Decision-Making, Customer Data Management, Key Performance Indicators (KPIs)

    Intermediate · Course · 1 - 3 Months

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    Packt

    IT Audit Field Manual: Strengthen Cyber Defense

    Skills you'll gain: Cyber Security Assessment, Endpoint Security, IT Security Architecture, Information Technology, Data Security, Network Security, Cloud Security, Information Privacy, Firewall, Cybersecurity, Linux, System Configuration, Security Controls, Cyber Threat Intelligence, Cyber Security Strategy, Microsoft Windows, Identity and Access Management, Risk Management Framework, Encryption, Good Clinical Practices (GCP)

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
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    SkillUp

    Professional Scrum Master

    Skills you'll gain: User Story, Sprint Retrospectives, Scrum (Software Development), Sprint Planning, Backlogs, Project Risk Management, Agile Methodology, Agile Product Development, Agile Project Management, Team Building, Product Management, Team Management, Meeting Facilitation, Product Requirements, Stakeholder Engagement, Organizational Change, Stakeholder Management, Team Leadership, Project Management, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
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    498 reviews

    Advanced · Specialization · 3 - 6 Months

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    Michigan State University

    Interdisciplinarity in Thought and Practice

    Skills you'll gain: Video Editing, Creative Thinking, Multimedia, Cognitive flexibility, Photo Editing, Music, Storytelling, Brainstorming, Critical Thinking, Aesthetics, Systems Thinking, Communication

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    U

    University of Michigan

    Managing Talent

    Skills you'll gain: Talent Management, Talent Pipelining, People Development, Employee Onboarding, Employee Coaching, Talent Recruitment, Performance Review, Talent Acquisition, Performance Management, Leadership Development, Recruitment Strategies, Coaching, Performance Measurement, Recruitment, Employee Engagement

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
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    2.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Microsoft

    Introduction to Microsoft Power Platform

    Skills you'll gain: Microsoft Power Platform, No-Code Development, Data Integration, Database Management Systems, Data Modeling, Application Development, Case Studies, Business Intelligence, Business Solutions, Security Controls

    4.6
    Rating, 4.6 out of 5 stars
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    167 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Google Cloud

    Generative AI Leader

    Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Responsible AI, Google Workspace, Generative AI, Google Cloud Platform, AI Product Strategy, Productivity Software, LLM Application, Business Leadership, Unstructured Data, Tool Calling, Data Ethics, Customer experience improvement, Artificial Intelligence, Data Governance, Organizational Strategy, Cloud Computing, Collaboration

    4.7
    Rating, 4.7 out of 5 stars
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    709 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    U

    University of Maryland, College Park

    Building the Business Model for Corporate Entrepreneurs

    Skills you'll gain: Business Modeling, Customer Analysis, Business Strategy, Entrepreneurship, Customer Insights, Value Propositions, New Business Development, Target Market, Sustainable Business, Product Development, Innovation, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
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    81 reviews

    Beginner · Course · 1 - 4 Weeks

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    American Psychological Association

    Disorders Related To Trauma

    Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Beginner · Course · 1 - 3 Months

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    Real Madrid Graduate School Universidad Europea

    Future of data and technology in football

    Skills you'll gain: Image Analysis, Computer Vision, Real Time Data, Reinforcement Learning, Large Language Modeling, Advanced Analytics, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence, Data Integration, Analysis, Automation, Supervised Learning, Natural Language Processing, Data Presentation, Innovation

    Beginner · Course · 1 - 4 Weeks

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    Alberta Machine Intelligence Institute

    Generative AI for Audio and Images: Models and Applications

    Skills you'll gain: Generative AI, Generative Model Architectures, Image Analysis, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Computer Vision, Creativity, Deep Learning, Music, Data Ethics

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Personality Development: Analyze & Grow Effectively: EDUCBA
  • Social Media Marketing Analytics: Illinois Tech
  • IT Audit Field Manual: Strengthen Cyber Defense: Packt
  • Professional Scrum Master: SkillUp
  • Interdisciplinarity in Thought and Practice: Michigan State University
  • Managing Talent: University of Michigan
  • Introduction to Microsoft Power Platform: Microsoft
  • Generative AI Leader: Google Cloud
  • Building the Business Model for Corporate Entrepreneurs: University of Maryland, College Park
  • Disorders Related To Trauma: American Psychological Association

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