• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Customer Insights

Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
    Free Trial
    R

    Rice University

    Introduction to Scripting in Python

    Skills you'll gain: Data Visualization Software, Data Visualization, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Programming Principles, Data Processing, Data Manipulation, Software Installation, Development Environment, Data Structures, File Management, Scripting, Data Storage, Data Import/Export, Data Analysis, Program Development, Data Integration, Computer Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.3K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free
    Free
    T

    The University of Edinburgh

    Learning for Sustainable Futures: Live at COP30

    Skills you'll gain: Cultural Diversity, Climate Change Programs, Cooperation, Interactive Learning, Student Engagement, Creativity

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Career Transition Strategies - Moving into a New Industry

    Skills you'll gain: Constructive Feedback, Growth Mindedness, Consulting, Planning, Business Relationship Management, AI Product Strategy, Social Media, Open Mindset, Strategic Decision-Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    AI Fundamentals for Non-Data Scientists

    Skills you'll gain: Generative AI, Data Management, Big Data, Machine Learning Algorithms, Machine Learning, Tensorflow, Artificial Intelligence, Deep Learning, Algorithms, Process Optimization, Data Analysis, Artificial Neural Networks, Natural Language Processing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    928 reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    AI Product Management: The Complete Handbook

    Skills you'll gain: AI Product Strategy, Product Management, Commercialization, Technical Product Management, Product Lifecycle Management, MLOps (Machine Learning Operations), Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Product Strategy, User Interface and User Experience (UI/UX) Design, Product Design, Responsible AI, Data Infrastructure, Generative AI, Digital Transformation, Team Performance Management, Machine Learning, Data-Driven Decision-Making, Deep Learning

    Beginner · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Applications of Copilot in the Workplace

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Sales Process, Customer Service, Business Metrics, Return On Investment, Automation, Compliance Management, Responsible AI, Natural Language Processing, Critical Thinking

    4.7
    Rating, 4.7 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Building Champions: Applied Sport Training for Football

    Skills you'll gain: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Data Mapping, Application Deployment, Scripting, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Development Testing, Data Integration, Unit Testing, Cloud API, Middleware, Cloud-Based Integration, Application Performance Management, Architectural Design, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    New Technologies for Business Leaders

    Skills you'll gain: Digital Transformation, Customer Engagement, Business Technologies, Customer experience improvement, Augmented and Virtual Reality (AR/VR), Business Transformation, Technology Strategies, Business Marketing, Cross-Functional Collaboration, Internet Of Things, Emerging Technologies, Business Ethics, Customer Retention, Data Ethics, Customer Relationship Management (CRM) Software, FinTech, Blockchain, Artificial Intelligence, Market Trend

    4.4
    Rating, 4.4 out of 5 stars
    ·
    449 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Hadoop Projects: Apply MapReduce, Pig & Hive

    Skills you'll gain: Apache Hadoop, Apache Hive, Big Data, Data Analysis, Data Processing, Query Languages, Unstructured Data, Data Transformation, Scripting

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    Universidad Austral

    Pilares de Marketing Digital

    Skills you'll gain: Digital Marketing, Customer Relationship Management, Social Media Marketing, Digital Media Strategy, Social Media Strategy, Marketing Analytics, Marketing Strategies, Web Analytics, Marketing, Sales Process, Business Analytics, Customer Retention, Search Engine Marketing, Customer Engagement, Email Marketing, Search Engine Optimization, Content Performance Analysis, Analytics, Lead Generation, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    LearnQuest

    No-Code AI for Business

    Skills you'll gain: Data Ethics, Responsible AI, No-Code Development, Regulatory Requirements, Regulatory Compliance, Business Transformation, Business Process Automation, Data Management, Risk Mitigation, Return On Investment, Process Design, Key Performance Indicators (KPIs), Data Integration, Business Ethics, Cross-Functional Team Leadership, Digital Transformation, AI Product Strategy, Change Management, Data-Driven Decision-Making, Predictive Analytics

    Beginner · Specialization · 1 - 3 Months

Searches related to customer insights

customer insights: new product development orientation
customer insights: quantitative techniques
genai for customer insights
enhancing customer insights with generative ai
genai for marketing and customer insights
genai for customer analytics and insights with june
1…555657…303

In summary, here are 10 of our most popular customer insights courses

  • Introduction to Scripting in Python: Rice University
  • Learning for Sustainable Futures: Live at COP30: The University of Edinburgh
  • Career Transition Strategies - Moving into a New Industry: Packt
  • AI Fundamentals for Non-Data Scientists: University of Pennsylvania
  • AI Product Management: The Complete Handbook: Packt
  • Applications of Copilot in the Workplace: Microsoft
  • Building Champions: Applied Sport Training for Football: Real Madrid Graduate School Universidad Europea
  • MuleSoft for Salesforce Developers: Packt
  • New Technologies for Business Leaders: Rutgers the State University of New Jersey
  • Hadoop Projects: Apply MapReduce, Pig & Hive: EDUCBA

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok