Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Michigan State University
Skills you'll gain: Unity Engine, Game Design, 3D Assets, Video Game Development, 3D Modeling, Software Design Documents, Peer Review, Cross Platform Development, Animation and Game Design, Prototyping, C# (Programming Language), User Interface (UI), User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Experience Design, Storytelling, Software Documentation, User Experience Design, UI Components, Conceptual Design
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Blockchain, Emerging Technologies, FinTech, Market Dynamics, Digital Assets, Cryptography, Market Trend, Business Solutions, Business Analysis, Payment Systems, Algorithms, Distributed Computing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Employee Coaching, Empathy & Emotional Intelligence, Recognizing Others, Smart Goals, Emotional Intelligence, Employee Engagement, Employee Surveys, Employee Performance Management, Human Resources Management and Planning, Constructive Feedback, Team Collaboration, Goal Setting, People Development, Empathy, Coaching, Business Communication, Data Analysis, Prompt Engineering, Microsoft Copilot, Generative AI
Intermediate · Course · 3 - 6 Months
DeepLearning.AI
Skills you'll gain: Generative Adversarial Networks (GANs), Autoencoders, Generative AI, Tensorflow, Computer Vision, Image Analysis, Transfer Learning, Convolutional Neural Networks, Generative Model Architectures, Fine-tuning, Deep Learning, Keras (Neural Network Library), Model Training, Model Optimization, Applied Machine Learning, Artificial Neural Networks, Classification Algorithms, Model Evaluation, Distributed Computing, Visualization (Computer Graphics)
Intermediate · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: AI literacy, Retrieval-Augmented Generation, AI powered creativity, Vibe coding, Problem Solving, AI Enablement, Prompt Engineering Tools, AI Personalization, Multimodal Prompts, Productivity Software, Generative AI, Communication Strategies, Responsible AI, Business Communication, Productivity, Project Planning, Planning, Business Planning, Project Management, Business
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Web Applications, Cloud Services, Amazon Elastic Compute Cloud, Cloud Solutions, Information Technology, Cloud Computing, Public Cloud, Network Protocols, Cryptographic Protocols, IT Infrastructure, Computer Systems, Amazon S3, Web Development, General Networking, Network Security, Web Servers, Operating Systems, Data Analysis, Project Management
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Quality Assurance, Test Data, Test Case, Root Cause Analysis, Prompt Engineering, Regression Testing, Software Quality Assurance, Test Script Development, Test Tools, Test Planning, Test Execution Engine, Prompt Engineering Tools, Generative AI Agents, Software Testing, Dashboard, Scenario Testing, Requirements Analysis, Data Analysis, Data Science, Information Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Azure DevOps, GitHub, Git (Version Control System), Version Control, Development Environment, Microsoft Development Tools, Devops Tools, Continuous Integration, DevOps, CI/CD, Microsoft Azure, Software Versioning, Microsoft Visual Studio, Collaborative Software, Software Development Tools, Authorization (Computing), Security Controls, Code Review, Role-Based Access Control (RBAC), Open Source Technology
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Cloud Deployment, Technical Communication, Cloud Infrastructure, MLOps (Machine Learning Operations), Cloud-Native Computing, Cloud Technologies, Cloud Services, Cloud Hosting, CI/CD, Cloud Platforms, Cloud Computing, Azure DevOps Pipelines, Application Deployment, Cloud Engineering, Software Engineering, Cloud Development, Continuous Delivery, Applied Machine Learning, Cloud API, Machine Learning
Intermediate · Specialization · 3 - 6 Months

Goodwill Industries International
Skills you'll gain: Constructive Feedback, Interviewing Skills, Communication, Coaching, Accountability, Virtual Teams, Professional Development, Client Support, Diversity Equity and Inclusion Initiatives, Trustworthiness, Workforce Development, Recruitment, Ethical Standards And Conduct, Client Services, Relationship Management, Talent Pipelining, Rapport Building, Telecommuting, Needs Assessment, Employee Onboarding
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Chegg Skills
Skills you'll gain: Prompt Engineering, Data Ethics, ChatGPT, Productivity, AI literacy, Business Writing, Writing, Writing and Editing, Artificial Intelligence, Calendar Management, Prioritization, Generative AI, Design Thinking, Prototyping, User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, User Research, User Interface (UI) Design, Web Design
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Puppet (Configuration Management Tool), Infrastructure As A Service (IaaS), Cloud Services, Cloud Computing, Cloud Infrastructure, Virtual Machines, Cloud Deployment, Software As A Service, Change Control, Terraform, System Monitoring, Incident Management, Configuration Management, IT Automation, Incident Response, Cloud Storage, Continuous Monitoring, Disaster Recovery
Beginner · Course · 1 - 4 Weeks