
Fundação Instituto de Administração
Skills you'll gain: Relationship Building, Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Value Propositions, Solution Delivery, Business Analysis, Web Analytics, Cross-Functional Collaboration, Product Lifecycle Management, Product Management
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: AI Enablement, Artificial Intelligence, Customer Analysis, Business Analytics, Business Intelligence, Image Analysis, Machine Learning, Decision Tree Learning, Virtual Environment, Big Data, Data Analysis, Supervised Learning, Classification Algorithms, Natural Language Processing, Unsupervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Leadership Development, Leadership, Professional Development, Leadership and Management, Conflict Management, Strategic Leadership, Communication, Collaboration, Communication Strategies, People Management, Interpersonal Communications, Business Communication, Emotional Intelligence, Team Management, Corporate Communications, Strategic Communication, Self-Awareness, Relationship Building, Business Management
Intermediate · Course · 3 - 6 Months

University of Michigan
Skills you'll gain: Policy Development, AI Enablement, Responsible AI, Labor Relations, Workforce Management, Generative AI, Automation, Artificial Intelligence, Business Ethics, Job Analysis, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Training and Development, Knowledge Transfer, Culture Transformation, Organizational Structure, Organizational Leadership, Willingness To Learn, Organizational Change, Organizational Effectiveness, Innovation, Learning Strategies, Market Share, Business Strategy, Case Studies, Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Animations, Social Media Content, Social Media, Social Media Marketing, Graphic Design, Graphic and Visual Design, Content Creation, Multimedia, Organizational Skills, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Workforce Development, Strategic Leadership, Operational Efficiency, Technology Strategies
Mixed · Course · 1 - 4 Weeks
Arizona State University
Skills you'll gain: Peer Review, Telephone Skills, Language Learning, Cultural Sensitivity, Setting Appointments, Travel Arrangements, Hotels and Accommodations, Language Competency, Greeting Customers, Oral Expression, Verbal Communication Skills, Bilingual (Spanish/English), Business Communication, Oral Comprehension, Constructive Feedback, Hospitality, Professional Networking, Vocabulary, Video Production, Grammar
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Video Production, Photo/Video Production and Technology, Cinematography, Music
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Social Media Campaigns, Marketing Design, Marketing Materials, Social Media, Social Media Content, Graphic Design, Promotional Materials, Content Creation, Advertising, Marketing, Online Advertising
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Negotiation, Communication, Conflict Management, Interpersonal Communications, Collaboration, Assertiveness, Proposal Development, Problem Solving, Active Listening, Planning, Cognitive flexibility
Intermediate · Course · 1 - 4 Weeks