Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement
Beginner · Course · 1 - 4 Weeks

Technion - Israel Institute of Technology
Skills you'll gain: Oncology, Patient Communication, Patient-centered Care, Patient Education And Counseling, Hospice, Pharmacology, Drug Interaction, Patient Education and Support, Treatment Planning, Pain Management, Care Management, Clinical Research, Cultural Sensitivity, Health Systems
Beginner · Course · 3 - 6 Months

Peking University
Skills you'll gain: Market Research, Greeting Customers, Outbound Calls, Cold Calling, Telephone Skills, Business Communication, Hotel Operations, Travel Arrangements, Language Learning, Hospitality, Business Correspondence, Oral Expression, Negotiation, Language Competency, Business Ethics, Showrooms, Sales Presentation, Events and Conferences, Business Writing, Verbal Communication Skills
Intermediate · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Process Improvement, Operational Excellence, Operational Analysis, Process Improvement and Optimization, Operational Efficiency, Inventory Control, Inventory Management, Inventory Management System, Inventory and Warehousing, Operations, Operations Management, Supply Chain Management, Supply Chain, Procurement, Supply Chain Systems, Purchasing, Capacity Planning, Inventory Control Systems, Change Management, Problem Solving
Mixed · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Strategic Thinking, Forecasting, Strategic Leadership, Product Roadmaps, Thought Leadership, Ideation, Business Strategy, Team Motivation, Innovation, Organizational Leadership, Brainstorming, Organizational Strategy, Strategic Communication, Corporate Strategy, Stakeholder Management, Business Priorities, Stakeholder Communications, Leadership, Employee Retention, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Stakeholder Engagement, Stakeholder Management, Project Management Office (PMO), Project Management Life Cycle, Program Management, Governance, Project Closure, Stakeholder Communications, Benefits Administration, Project Management Institute (PMI) Methodology, Program Development, Solution Delivery, Project Management, Stakeholder Analysis, Program Implementation, Program Standards, Program Evaluation, Project Implementation, Organizational Strategy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: UI/UX Research, User Experience Design, User Experience, User Research, Design Research, Usability Testing, Experience Design, UI/UX Strategy, Prototyping, Design Strategies, User Centered Design, Conceptual Design, Technical Communication, Ideation, Test Planning, Adobe Photoshop
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: User Experience Design, Integrated Marketing Communications, Value Propositions, Marketing Communications, Strategic Marketing, Journey Mapping, Visual Storytelling, Consumer Behaviour, Digital Communications
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Procurement, Strategic Sourcing, Supplier Relationship Management, Purchasing, Bidding, Standard Operating Procedure, Record Keeping, Business Writing, Strategic Decision-Making, Decision Making, Data Compilation, File Management
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Psychological Evaluations, Leadership Studies, Leadership and Management, Psychology, Marketing Psychology, Mental Health, Professional Development, Mental and Behavioral Health, Marketing, Leadership, Criminal Investigation and Forensics, Workforce Development, Personal Attributes, Human Development, Social Sciences, Decision Making
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Business Analytics, Business Planning, Customer Analysis, Project Design, Advanced Analytics, Machine Learning Methods, Applied Machine Learning, Business Analysis, Solution Design, Sprint Planning, Machine Learning, Brainstorming, Trend Analysis, Design Thinking, Analysis, Ideation, Decision Tree Learning, Deep Learning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Feedback, Stakeholder Communications, Employee Surveys, Communication Planning, Project Management, Stakeholder Engagement, Performance Reporting, Project Design, Strategic Communication, Communication Strategies, Report Writing, Key Performance Indicators (KPIs), Process Improvement, Communication, Business Communication, Kanban Principles, Business Reporting, Project Planning, Content Performance Analysis, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks