• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • C

    Coursera

    Create Personas to Represent Targeted Users in Miro

    Skills you'll gain: Persona Development, Experience Design, User Experience, User Centered Design, User Research, Design and Product, Customer Analysis, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development

    4.4
    Rating, 4.4 out of 5 stars
    ·
    22 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • S

    Simplilearn

    Search Engine Optimization

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Digital Marketing Tools, Google Ads, Google Analytics, Keyword Research, Digital Marketing, Content Optimization, User Experience

    4
    Rating, 4 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    GenAI for Business Intelligence Analysts

    Skills you'll gain: Business Intelligence, Generative AI, Business Analytics, Responsible AI, Business Process Automation, Data-Driven Decision-Making, Business Workflow Analysis, Data Ethics, Data Literacy, Exploratory Data Analysis, AI Integrations, Project Implementation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    14 reviews

    Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Introduction to Modern Web Development with ASP.NET Core

    Skills you'll gain: Restful API, Model View Controller, ASP.NET, OAuth, API Design, Web Development, Application Programming Interface (API), .NET Framework, Web Services, Authentications, Unit Testing, Back-End Web Development, C# (Programming Language), Web Applications, Object-Relational Mapping, API Testing, Authorization (Computing), Operational Databases, Cloud Computing, Computer Programming

    4.7
    Rating, 4.7 out of 5 stars
    ·
    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Minnesota

    Analytics Project Ideation

    Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Simulation and Simulation Software, Customer Analysis, Advanced Analytics, A/B Testing, Data Mining, Business Analysis, Ideation, Sprint Planning, Machine Learning Methods, Problem Solving, Critical Thinking

    Beginner · Specialization · 3 - 6 Months

  • E

    ESSEC Business School

    Belles histoires d'entreprises à impact

    Skills you'll gain: Sustainable Design, Social Impact, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Waste Minimization, Sustainable Systems, Business Ethics, Socioeconomics, Governance, Program Evaluation, Financial Inclusion, Entrepreneurship, Product Lifecycle Management, Investments, Economic Development, Market Opportunities, Business Modeling, Innovation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 3 Months

  • R

    Rutgers the State University of New Jersey

    Leveraging Technology to Achieve Results

    Skills you'll gain: Enterprise Resource Planning, Procurement, Purchasing, Robotic Process Automation, Business Technologies, Supply Chain Systems, Business Process Automation, Technology Solutions, Accounts Payable, AI Enablement, Digital Transformation, Automation, AI Integrations

    4.8
    Rating, 4.8 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • L

    LearnKartS

    Salesforce Introduction and Setup

    Skills you'll gain: Salesforce Development, Salesforce, User Accounts, User Provisioning, No-Code Development, Customer Relationship Management (CRM) Software, Application Development, Application Design, User Interface (UI), Cloud Technologies

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    Universidades Anáhuac

    Marketing Digital: Desde SEO hasta Analítica de Datos

    Skills you'll gain: Search Engine Marketing, Digital Marketing, Search Engine Optimization, Digital Marketing Campaigns, Marketing Strategies, Email Marketing, Web Analytics and SEO, Marketing Strategy and Techniques, Digital Brand Strategy, Digital Analysis, Digital Media Strategy, Online Advertising, Social Media Marketing, Keyword Research, Customer experience strategy (CX), Data-Driven Marketing, Digital Transformation, Content Performance Analysis, Social Media Strategy, Strategic Marketing

    4.4
    Rating, 4.4 out of 5 stars
    ·
    27 reviews

    Beginner · Course · 1 - 3 Months

  • A

    Amazon Web Services

    Getting Started with AWS CloudFormation

    Skills you'll gain: AWS CloudFormation, Amazon Web Services, Cloud Infrastructure, Infrastructure as Code (IaC), Cloud Deployment, Application Deployment

    3.6
    Rating, 3.6 out of 5 stars
    ·
    22 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Virginia

    Agile и дизайн-мышление

    Skills you'll gain: User Story, Agile Product Development, Product Development, Design Thinking, Team Oriented, Persona (User Experience), New Product Development, Product Requirements, Agile Methodology, User Research, Usability Testing, User Centered Design, Persona Development, Innovation, Value Propositions

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    Creativity In Business and Other Disciplines

    Skills you'll gain: Creative Thinking, Creativity, Creative Problem-Solving, Ideation, Innovation, Architectural Design, AI powered creativity, Problem Solving, Design Thinking, Artificial Intelligence and Machine Learning (AI/ML), Entrepreneurship, Architecture and Construction, Advertising, Marketing, Game Design, Animation and Game Design, Emerging Technologies, Consumer Behaviour, Experimentation, Team Collaboration

    Beginner · Course · 1 - 3 Months

1…568569570…834

In summary, here are 10 of our most popular service design courses

  • Create Personas to Represent Targeted Users in Miro: Coursera
  • Search Engine Optimization: Simplilearn
  • GenAI for Business Intelligence Analysts: Coursera
  • Introduction to Modern Web Development with ASP.NET Core: EDUCBA
  • Analytics Project Ideation: University of Minnesota
  • Belles histoires d'entreprises à impact: ESSEC Business School
  • Leveraging Technology to Achieve Results: Rutgers the State University of New Jersey
  • Salesforce Introduction and Setup: LearnKartS
  • Marketing Digital: Desde SEO hasta Analítica de Datos: Universidades Anáhuac
  • Getting Started with AWS CloudFormation: Amazon Web Services

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok