Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Skills you'll gain: Personal Development, Productivity, Time Management, Self-Awareness, Stress Management, Creative Problem-Solving, Mindfulness, Resilience, Prioritization, Relationship Building, Goal Setting, Exercise Science, Nutrition and Diet
Beginner · Course · 1 - 3 Months

Skills you'll gain: Computer Vision, Jupyter, Machine Learning Algorithms, IBM Cloud, Deep Learning, Cloud Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, MLOps (Machine Learning Operations), Responsible AI, Generative AI, Tensorflow, Generative AI Agents, Google Cloud Platform, Dataflow, Keras (Neural Network Library), Exploratory Data Analysis, Machine Learning, Machine Learning Algorithms, Data Pipelines, Apache Airflow, Artificial Intelligence and Machine Learning (AI/ML), Real Time Data, Prompt Engineering, CI/CD, Cloud Infrastructure, Cloud Computing
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Debugging, UI Components, Front-End Web Development, Web Design, Semantic Web, Browser Compatibility, Web Development, Web Content Accessibility Guidelines, Web Analytics and SEO, Development Testing, Data Validation, Javascript, Animations
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Exercise Science, AI Personalization, Kinesiology, Decision Support Systems, Predictive Modeling, Health Technology, Biomedical Engineering, Machine Learning, Data Integration, Machine Learning Algorithms
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scripting Languages, Object Oriented Programming (OOP), Debugging, Data Validation
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Open Web Application Security Project (OWASP), Cucumber (Software), Software Testing, Selenium (Software), Gherkin (Scripting Language), JUnit, Verification And Validation, Test Automation, Unit Testing, Security Testing, Regression Testing, Test Case, Testability, Behavior-Driven Development, Code Coverage, Performance Testing, Development Testing, Test Planning, Acceptance Testing, Software Quality Assurance
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Campaign Management, LinkedIn, Social Media Campaigns, Advertising Campaigns, Digital Advertising, Online Advertising, Paid media, Lead Generation, Billing, Bidding, Advertising, Business Marketing, Account Management, Target Audience, Budgeting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Service Oriented Architecture, Service Design, Verification And Validation, Process Design, API Design, Software Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Software Testing, Transaction Processing
Mixed · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: Statistical Analysis, Experimentation, Usability Testing, A/B Testing, Statistical Hypothesis Testing, Data Analysis, UI/UX Research, R Programming, User Experience, Probability & Statistics, Human Computer Interaction, Statistics, Statistical Modeling, Regression Analysis
Intermediate · Course · 1 - 3 Months

Emory University
Skills you'll gain: Marketing Analytics, AI Personalization, Data-Driven Decision-Making, Marketing Strategies, Marketing, Marketing Effectiveness, Responsible AI, Marketing Automation, Customer experience improvement, Artificial Intelligence, Customer Insights, Customer Data Management
Beginner · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Peer Review, Language Learning, Spanish Language, Oral Expression, Grammar, Oral Comprehension, Vocabulary, Culture, Writing and Editing, Language Competency, Research, Writing
Beginner · Specialization · 3 - 6 Months