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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


  • Status: New
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    A

    Alex Genadinik

    50-Point Website SEO Audit

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement

    Mixed · Course · 3 - 6 Months

  • Status: New
    New
    Status: Preview
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    C

    Coursera

    DynaTrace Masterclass – The Complete Guide for Beginners

    Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Packt

    Procedural Maze Building - Unity 6 and Blender Compatible

    Skills you'll gain: 3D Modeling, Integration Testing, Programming Principles, Data Structures, Computer Programming

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Extended Reality for Everybody

    Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Usability Testing, Design Thinking, 3D Assets, Prototyping, Unity Engine, User Experience Design, Interaction Design, Conceptual Design, Human Centered Design, Design, User Research, Application Development, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment

    4.7
    Rating, 4.7 out of 5 stars
    ·
    588 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Writing and Editing: Word Choice and Word Order

    Skills you'll gain: Writing, Storytelling, Editing, Detail Oriented, Critical Thinking, Resourcefulness, Decision Making, Creativity, Professionalism, Time Management

    4.7
    Rating, 4.7 out of 5 stars
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    2K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Design Ethical AI Rewards and Policies

    Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Strategic Business Analytics

    Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, Customer Analysis, Digital Transformation, Case Studies, Information Technology, Analytical Skills, Analytics, Business Marketing, Statistical Analysis, Business Intelligence, Communication, Complex Problem Solving, R Programming, Data Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    1.3K reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: New
    New
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    Packt

    Google Cloud Digital Leader Certification Guide

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
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    Coursera

    Connect Google Ads & Analytics Data

    Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    L

    LearnQuest

    Optimize Virtual Selling with Technology

    Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Getting and Cleaning Data

    Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8.1K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universiteit Leiden

    De-Mystifying Mindfulness

    Skills you'll gain: Mindfulness, Mental Health Therapies, Personal Development, Self-Awareness, Interactive Learning, Psychology, Stress Management, Mental Health, Social Sciences, Critical Thinking, Social Impact, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.6K reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer experience courses

  • 50-Point Website SEO Audit: Alex Genadinik
  • DynaTrace Masterclass – The Complete Guide for Beginners: Coursera
  • Procedural Maze Building - Unity 6 and Blender Compatible: Packt
  • Extended Reality for Everybody: University of Michigan
  • Writing and Editing: Word Choice and Word Order: University of Michigan
  • Design Ethical AI Rewards and Policies: Coursera
  • Strategic Business Analytics: ESSEC Business School
  • Google Cloud Digital Leader Certification Guide: Packt
  • Connect Google Ads & Analytics Data: Coursera
  • Optimize Virtual Selling with Technology: LearnQuest

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