Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Alex Genadinik
Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement
Mixed · Course · 3 - 6 Months

Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: 3D Modeling, Integration Testing, Programming Principles, Data Structures, Computer Programming
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Augmented and Virtual Reality (AR/VR), Augmented Reality, Storyboarding, Virtual Reality, Unreal Engine, Usability Testing, Design Thinking, 3D Assets, Prototyping, Unity Engine, User Experience Design, Interaction Design, Conceptual Design, Human Centered Design, Design, User Research, Application Development, Web Content Accessibility Guidelines, Emerging Technologies, Virtual Environment
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Writing, Storytelling, Editing, Detail Oriented, Critical Thinking, Resourcefulness, Decision Making, Creativity, Professionalism, Time Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Marketing Analytics, Business Analytics, Forecasting, Peer Review, Statistical Methods, Data Presentation, Predictive Analytics, Customer Analysis, Digital Transformation, Case Studies, Information Technology, Analytical Skills, Analytics, Business Marketing, Statistical Analysis, Business Intelligence, Communication, Complex Problem Solving, R Programming, Data Analysis
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Manipulation, Data Cleansing, Data Integration, Data Preprocessing, Data Import/Export, Data Collection, Data Management, Web Scraping, Data Access, R Programming, MySQL, Application Programming Interface (API)
Mixed · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Mindfulness, Mental Health Therapies, Personal Development, Self-Awareness, Interactive Learning, Psychology, Stress Management, Mental Health, Social Sciences, Critical Thinking, Social Impact, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months