Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Goal Setting, Professional Networking, Business Management, Staff Management, Leadership and Management, People Management, Planning, Customer Service, Business Leadership, Organizational Leadership, Organizational Strategy, Leadership, Change Management, Decision Making
Mixed · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Semiconductors, Electronic Components, Thermal Management, Manufacturing Processes, Laboratory Equipment, Materials science, Electrical Engineering, Laboratory Procedures, Engineering, Mechanical Engineering, Safety Standards, Goal Setting, Emerging Technologies, Problem Solving, Self-Starter, Higher Education, Time Management, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Generative AI Agents, Application Deployment, Cloud Security, Enterprise Application Management, AI Enablement, AI Orchestration, Google Cloud Platform, Agentic systems, Data Access, Large Language Modeling, Enterprise Security, Data Integration, AI Security
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sampling (Statistics), SAS (Software), Data Integration, Statistical Programming, Statistical Methods, Data Manipulation, Data Processing, Data Management, SQL, Data Transformation, Data Governance, Transaction Processing, Version Control, Data Structures, File Management
Intermediate · Course · 1 - 3 Months
Skills you'll gain: CI/CD, Hardware Design, Continuous Integration, Continuous Deployment, Devops Tools, Electronic Hardware, Embedded Software, Continuous Delivery, Test Automation, Software Development Tools, Automation, Verification And Validation, YAML, Process Optimization
Intermediate · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apple iOS, iOS Development, Apple Xcode, Application Deployment, Swift Programming, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Knowledge of Apple Software, Image Analysis, Real Time Data, Mobile Development, Model Deployment, User Interface and User Experience (UI/UX) Design, Computer Vision, Natural Language Processing, Classification Algorithms
Intermediate · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Human Resource Policies, Human Resources Management and Planning, People Management, Talent Management, Compensation Management, Compensation Strategy, Recruitment, Talent Recruitment, Employee Performance Management, Performance Appraisal, Leadership Development, Leadership, Persona (User Experience)
Mixed · Course · 1 - 3 Months
Skills you'll gain: Data Ethics, Responsible AI, Workforce Planning, Human Resource Strategy, Employee Engagement, AI Enablement, Regulatory Compliance, People Analytics, Compliance Management, Human Resource Policies, Recruitment Strategies, ChatGPT, Employee Retention, Recruitment, Governance, Ethical Standards And Conduct, Dashboard
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Application Design, Software Visualization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months