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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    ESSEC Business School

    Negotiation Fundamentals

    Skills you'll gain: Negotiation, Verbal Communication Skills, Active Listening, Price Negotiation, Oral Expression, Communication, Communication Strategies, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Diplomacy, Overcoming Objections, Value Propositions, Stakeholder Management, Discussion Facilitation, Rapport Building, Relationship Management, Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Owner: Communications & Stakeholder Management

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Communication Planning, Agile Project Management, Stakeholder Engagement, Agile Software Development, Agile Product Development, Agile Methodology, Communication, Communication Strategies, Collaborative Software, Cross-Functional Collaboration, Cross-Functional Team Leadership, Negotiation, Conflict Management, Product Management, Product Requirements, User Story

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Habilidades de negociación y comunicación efectiva

    Skills you'll gain: Communication Strategies, Conflict Management, Negotiation, Communication, Relationship Building, Emotional Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    414 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Negotiation skills: Negotiate and resolve conflict

    Skills you'll gain: Conflict Management, Negotiation, Intercultural Competence, Stakeholder Management, Leadership and Management, Cultural Sensitivity, Cultural Diversity, Self-Awareness, Relationship Building, Communication Strategies, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    850 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Coursera

    Industrial Relations: Fostering Workplace Climate

    Skills you'll gain: Employee Engagement, Drive Engagement, Conflict Management, Employee Relations, Labor Relations, Management Training And Development, Staff Management, Team Leadership, Team Performance Management, Labor Law, Human Resources, Team Collaboration, Communication, Labor Compliance, Communication Strategies, Active Listening, Constructive Feedback

    4.8
    Rating, 4.8 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Interpersonal Communications, Empathy, Composure, Emotional Intelligence, Communication Strategies, Communication, Verbal Communication Skills, Writing, Concision

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Managing Conflict

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

    4.4
    Rating, 4.4 out of 5 stars
    ·
    29 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Madecraft

    Mistakes to Avoid When Resolving Conflict

    Skills you'll gain: Active Listening, Cultural Responsiveness, Cultural Sensitivity, Conflict Management, Assertiveness, De-escalation Techniques, Tactfulness, Interpersonal Communications, Communication Strategies, Empathy, Overcoming Obstacles, Open Mindset, Diversity and Inclusion, Communication, Brainstorming, Verification And Validation, Emotional Intelligence, Problem Solving, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Negotiations

    Skills you'll gain: Negotiation, Contract Negotiation, Trustworthiness, Conflict Management, Relationship Building, Communication, Composure, Emotional Intelligence, Rapport Building, Communication Strategies, Influencing, De-escalation Techniques, Business Ethics, Team Management, Stress Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    70 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    T

    The Expert Academy

    Negotiation, Advocacy And Resilience For Women Leaders

    Skills you'll gain: Rapport Building, Advocacy, Negotiation, Communication Strategies, Communication, Leadership, Relationship Building, Conflict Management, Resilience, Contract Negotiation, De-escalation Techniques, Persuasive Communication, Influencing, Collaboration, Stress Management, Executive Presence, Trustworthiness, Team Leadership, Leadership and Management, Diversity and Inclusion

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    T

    The Expert Academy

    B2B Sales: Objection Handling And Buyer Consensus

    Intermediate · Course · 1 - 3 Months

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