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  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • S

    SAP

    SAP Customer Engagement and Discovery

    Skills you'll gain: Stakeholder Engagement, Journey Mapping, Stakeholder Management, Customer Engagement, Consultative Approaches, Stakeholder Communications, Agile Methodology, Stakeholder Analysis, Requirements Elicitation, SAP Applications, Customer Analysis, Technical Consulting, Customer Insights, Consulting, Process Analysis, Business Analysis, Analysis, Project Management, Verbal Strategic Communication, Business Requirements

    4.7 stars, 129 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (129) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Unilever

    Customer Understanding and Digital Marketing Channels

    Skills you'll gain: Customer Insights, Digital Marketing, Digital Advertising, Digital Media Strategy, Customer Analysis, Marketing Strategies, Digital Brand Strategy, Customer experience strategy (CX), Marketing, Online Advertising, Strategic Marketing, Marketing Planning, Digital Analysis, Digital Marketing Campaigns, Content Marketing, Data-Driven Marketing, Journey Mapping, Target Audience, Customer Engagement, Persona Development

    4.7 stars, 258 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (258) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Innovative Customer Service Techniques

    Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

    Mixed · Course · 1 - 3 Months

    Category: New
    New
    Category: Preview
    Preview
  • U

    University of California, Irvine

    Conflict Resolution Skills

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Cooperation, De-escalation Techniques, Leadership, Discussion Facilitation, Problem Solving

    4.5 stars, 1.2K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (1.2K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement

    4.6 stars, 91 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Customer Analytics

    Skills you'll gain: Data-Driven Marketing, Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Advanced Analytics, Business Analytics, Analytics, Predictive Modeling, Customer Data Management, Consumer Behaviour, Data Collection, Model Optimization, Revenue Management, Regression Analysis, Business Marketing, Correlation Analysis

    4.6 stars, 12K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.6 (12K) · Mixed · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • A

    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Customer Insights, User Research, Research Methodologies, Customer experience improvement, Client Support, Interrigatories

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Arizona

    Marketing Communications: The Customer's Journey

    Skills you'll gain: Integrated Marketing Communications, Advertising, Advertising Campaigns, Marketing Communications, Media Strategy, Paid media, Owned Media, Customer Advocacy, Journey Mapping, Branding, Marketing, Digital Media Strategy, Earned Media, Search Engine Optimization, Brand Management, Customer Engagement, Content Development and Management, Digital Advertising, Brand Strategy, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Design and Build a Complaints Tracking System with SQL

    Skills you'll gain: Database Design, Case Studies, Relational Databases, System Testing, Database Development, Database Application, Microsoft SQL Servers, SQL, Verification And Validation, Business Reporting, Visual Basic (Programming Language), Workflow Management, Issue Tracking, Role-Based Access Control (RBAC), Registration, Requirements Analysis, User Interface (UI)

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia Darden School Foundation

    Customer Service in the Age of Generative AI

    Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Drive Engagement, Performance Analysis, Performance Improvement

    4.4 stars, 37 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (37) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • A

    Arizona State University

    Professional Skills: Resolving and Transforming Conflict

    Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Expert Academy

    Sales Skills: Handle Objections And Close Complex Deals

    Skills you'll gain: Enterprise Sales, B2B Sales, Customer Success Management, Closing (Sales), Overcoming Objections, Contract Negotiation, Customer Retention, Procurement, Negotiation, Customer Relationship Management, Price Negotiation, Customer Relationship Management (CRM) Software, Sales Strategy, Customer Engagement, Account Strategy, Sales Management, Sales, Customer Relationship Building, Sales Process, Stakeholder Engagement

    Intermediate · Course · 1 - 3 Months

    Category: New
    New
    Status: Free trial
    Free trial
1…678…282

In summary, here are 10 of our most popular customer complaint resolution courses

  • SAP Customer Engagement and Discovery: SAP
  • Customer Understanding and Digital Marketing Channels: Unilever
  • Innovative Customer Service Techniques: EDUCBA
  • Conflict Resolution Skills: University of California, Irvine
  • Improving Customer Retention: Coursera
  • Customer Analytics: University of Pennsylvania
  • Using Surveys To Improve Your Customer Service: Alex Genadinik
  • Marketing Communications: The Customer's Journey: University of Arizona
  • Design and Build a Complaints Tracking System with SQL: EDUCBA
  • Customer Service in the Age of Generative AI: University of Virginia Darden School Foundation

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