
Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience, Information Architecture, User Experience Design, Interaction Design, User Flows, Persona (User Experience), Usability, User Centered Design, User Interface (UI) Design, Wireframing, User Research, Conceptual Design, Persona Development, Mockups, Ideation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Python Programming, Programming Principles, Data Structures, Computational Logic, Debugging, Computational Thinking, Maintainability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, Design Thinking, Figma (Design Software), User Interface (UI) Design, User Flows, Prototyping, Web Design, Application Design, User Accounts
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: React.js, JavaScript Frameworks, UI Components, Web Applications, Data Validation, Front-End Web Development, Routing Protocols, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Robotic Process Automation, Automation, Data Flow Diagrams (DFDs), Programming Principles, Computational Logic
Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, Web Design, User Experience, Wireframing, User Research, User Centered Design, Mockups, Usability Testing, Requirements Analysis, Target Audience, Agile Methodology
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Test Case, Usability, Human Computer Interaction, Test Planning, Interviewing Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Wireframing, User Experience Design, Usability, Layout Design, Mockups, User Interface (UI) Design, UI Components, Persona Development, Information Architecture, Web Design, Design, Color Theory
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: User Story, Backlogs, Product Roadmaps, Sprint Planning, User Research, Product Planning, Agile Methodology, Prioritization, Product Development, Product Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: React.js, Jest (JavaScript Testing Framework), JavaScript Frameworks, Web Components, Front-End Web Development, Unit Testing, UI Components, Ajax, Web Applications, Event-Driven Programming, Javascript, Software Testing
Intermediate · Course · 1 - 3 Months