• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Management

Results for "service management"


  • B

    Board Infinity

    Mastering Test Management and Tools

    Skills you'll gain: Test Planning, Configuration Management, Risk Management

    4.8 stars, 28 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (28) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    Stanford Online

    Symptom Management in Palliative Care

    Skills you'll gain: Pain Management, Patient Communication, Psychosocial Assessments, Patient Education and Support, Patient Evaluation, Patient-centered Care, Patient Treatment, Caregiving, Mental Health Diseases and Disorders, Stress Management, Clinical Assessment, Communication, Pharmacology

    4.7 stars, 36 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.7 (36) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    Introduction to Agile Development and Scrum

    Skills you'll gain: User Story, Agile Software Development, Scrum (Software Development), Agile Methodology, Kanban Principles, Backlogs, Sprint Retrospectives, Agile Project Management, Agile Product Development, Workflow Management, Sprint Planning, Team Oriented, Team Building, Team Management, Team Performance Management, Lean Methodologies, Performance Metric, Meeting Facilitation, Performance Measurement

    4.8 stars, 2.8K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (2.8K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Media Relations and Crisis Management

    Skills you'll gain: Media Relations, Internal Communications, Crisis Management, Strategic Communication, Communication Planning, Public Relations, Media Strategy, Communication Strategies, Stakeholder Communications, AI literacy, AI Integrations, Real Time Data

    4.7 stars, 44 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (44) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • K

    Khalifa University

    Risk Management and Industrial Safety

    Skills you'll gain: Accident Reporting, Fire And Life Safety, Accident Prevention, Safety Assurance, Hazard Analysis, Risk Analysis, Human Factors, Health And Safety Standards, Occupational Safety And Health, Risk Management, Risk Modeling, Legal Risk, Regulation and Legal Compliance, Investigation, Emergency Response, Root Cause Analysis

    4.6 stars, 77 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (77) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Complete Insurance Underwriting & Risk Management

    Skills you'll gain: Claims Processing, Insurance, Underwriting, Insurance and Warranty Claims Processing, Insurance Policies, Regulatory Compliance, Risk Management, Regulatory Requirements, Law, Regulation, and Compliance, Lending and Underwriting, Compliance Management, Risk Analysis, Actuarial Science, Governance, Risk Management Framework, Financial Services, Compliance Training, Operational Risk, Risk Modeling, Business

    5 stars, 41 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 5 (41) · Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Cross-Cultural Communication and Management

    Skills you'll gain: Intercultural Competence, Team Management, Team Building, Cultural Diversity, Cultural Sensitivity, Cultural Responsiveness, Team Collaboration, Interpersonal Communications, Culture, Conflict Management, Communication Strategies, Diversity Awareness, Non-Verbal Communication, Communication, Constructive Feedback

    4.6 stars, 54 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.6 (54) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    EDUCBA

    Project Integration Management Essentials

    Skills you'll gain: Project Closure, Project Performance, Project Management Life Cycle, Planning, Project Management Institute (PMI) Methodology, Project Planning, Project Coordination, Project Management, Change Control, Project Documentation, Plan Execution, Process Management, Requirements Management, Change Requests, Change Management, Business, Knowledge Transfer, LESS, Environment

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • L

    LearnQuest

    Strategic Edge Security Management

    Skills you'll gain: Continuous Monitoring, Security Management, Event Monitoring, Security Strategy, Risk Management Framework, Cyber Risk, Threat Management, Cyber Security Strategy, System Monitoring, Cloud Security, Computer Security Incident Management, Security Controls, Cyber Threat Intelligence, Incident Response, Risk Analysis, Cloud Standards, Scalability, Interoperability

    Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Edureka

    Project Management Basics: Foundations & Frameworks

    Skills you'll gain: Cost Management, Stakeholder Communications, Cost Estimation, Project Management, Risk Management, Scope Management, Project Coordination, Project Controls, Stakeholder Analysis, Risk Management Framework, Project Closure, Project Implementation, Requirements Management, Risk Mitigation, Project Schedules, Risk Analysis, Program Management, Work Breakdown Structure, Timelines

    4.3 stars, 11 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.3 (11) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Irvine

    Essentials of Management and Strategic Planning

    Skills you'll gain: Business Strategy, Organizational Leadership, Business Planning, Accountability, Business Management, Leadership and Management, Management Training And Development, Team Leadership, Business Leadership, Strategic Planning, Competitive Analysis, Strategic Thinking, Leadership Development, Team Building, Strategic Leadership, Organizational Strategy, Team Performance Management, Team Management, Employee Coaching, People Development

    4.7 stars, 466 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (466) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado System

    Asymmetric Cryptography and Key Management

    Skills you'll gain: Public Key Infrastructure, Key Management, Cryptography, Cryptographic Protocols, Encryption, Authentications, Algorithms

    4.7 stars, 284 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 4.7 (284) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
1…606162…834

In summary, here are 10 of our most popular service management courses

  • Mastering Test Management and Tools: Board Infinity
  • Symptom Management in Palliative Care: Stanford Online
  • Introduction to Agile Development and Scrum: IBM
  • Media Relations and Crisis Management: Microsoft
  • Risk Management and Industrial Safety: Khalifa University
  • Complete Insurance Underwriting & Risk Management: EDUCBA
  • Cross-Cultural Communication and Management: University of California, Davis
  • Project Integration Management Essentials: EDUCBA
  • Strategic Edge Security Management: LearnQuest
  • Project Management Basics: Foundations & Frameworks: Edureka

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok