
Skills you'll gain: Overcoming Objections, B2B Sales, Business Development, Storytelling, Closing (Sales), Sales Pipelines, Return On Investment, Sales Presentation, Specialized Sales, Active Listening, Sales Presentations, Rapport Building, Sales Strategy, Sales Process, Sales, Case Studies, Sales Management, Communication, Selling Techniques, Consultative Selling
Intermediate · Specialization · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Assertiveness, Interpersonal Communications, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Leadership, Strategic Communication, Communication Strategies, Communication, Empathy & Emotional Intelligence, Team Motivation, Team Building
★ 4.8 (972) · Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Management Training And Development, Team Performance Management, Employee Coaching, Coaching, Leadership and Management, People Management, Adaptability, Professional Development, People Development, Leadership, Organizational Effectiveness, Overcoming Obstacles, Employee Training, Mentorship, Decision Making, Communication, Active Listening, Self-Awareness, Critical Thinking
★ 4.8 (2.3K) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Closing (Sales), B2B Sales, Sales Presentation, Sales Process, Sales Presentations, Selling Techniques, General Sales Practices, Concision, Customer Analysis, Verbal Communication Skills, Oral Expression, Business Communication, Adaptability, Communication Strategies, Communication, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Crisis Management, Data Ethics, Governance, Business Ethics, Strategic Leadership, Corporate Communications, Responsible AI, Law, Regulation, and Compliance, Communication Planning, Accountability Frameworks, Media Relations, Strategic Thinking, Communication Strategies, Business Leadership, Risk Control, Risk Management, Communication, Leadership, Learning Strategies, Professional Development
★ 4.7 (624) · Beginner · Professional Certificate · 3 - 6 Months

Yonsei University
Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Strategic Marketing, Growth Strategies, Marketing, Marketing Management, Marketing Channel, New Business Development, Customer Engagement, Promotional Strategies, Marketing Strategies, Business Strategies, Product Marketing, Innovation, Marketing Communications
★ 4.6 (608) · Mixed · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Conflict Management, Delegation Skills, Team Performance Management, Employee Engagement, Team Leadership, Performance Management, People Management, Leadership and Management, Team Management, Leadership, Leadership Development, Relationship Management, Composure, Accountability Frameworks, Team Building, Talent Management, Mentorship, Coaching, Decision Making, Communication
Beginner · Specialization · 3 - 6 Months

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Social Impact, Social Justice, Sustainable Development, Community Development, Social Sciences, Disabilities, Diversity Equity and Inclusion Initiatives, Rehabilitation, Intercultural Competence, Health Promotion, Exercise Therapy, Public Health, Cultural Diversity, Stakeholder Engagement, Preventative Care, Governance
Beginner · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Business Workflow Analysis, Process Modeling, Workflow Management, Process Improvement, Business Systems Analysis, Diagram Design, Project Scoping, Data Flow Diagrams (DFDs), Process Management, Business Process Management, Business Analysis, Service Design, System Design and Implementation, Business Management, Dataflow, Stakeholder Engagement, Stakeholder Communications
★ 4.7 (125) · Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Stakeholder Management, Product Management, Stakeholder Engagement, Team Leadership, Product Development, New Product Development, Product Marketing, Commercialization, Product Lifecycle Management, Team Management, Stakeholder Communications, Strategic Marketing, Marketing, Team Building, Leadership, Customer Analysis
★ 4.6 (336) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaboration, Team Collaboration, Virtual Teams, Teamwork, Team Building, Telecommuting, Professional Development, Meeting Facilitation, People Development, Communication Strategies, Communication, Critical Thinking
★ 4.6 (1K) · Beginner · Course · 1 - 4 Weeks