
Politecnico di Milano
Skills you'll gain: Agile Project Management, Scaled Agile Framework, Team Management, Team Building, Teamwork, Sprint Retrospectives, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Cross-Functional Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Technology Strategies, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, AI Enablement, Digital Transformation, Insurance, Data Ethics, Change Management, Customer Service, AI Personalization, Automation, AI Security, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Minnesota State University, Mankato
Skills you'll gain: Research, Usability Testing, Usability, Research Methodologies, User Research, Writing and Editing, User Feedback, Report Writing, Web Content Accessibility Guidelines, User Experience Design, AI Enablement, Persona (User Experience), User Experience, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Usability, User Experience Design, User Centered Design, Usability Testing, Technical Documentation, Bioinformatics, End User Training and Support, Clinical Informatics, Technical Writing, Product Development, Writing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: PostgreSQL, Database Administration, Relational Databases, Database Design, Database Management, Database Architecture and Administration, SQL, Stored Procedure, Databases, Transaction Processing, Data Manipulation, Query Languages
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, User Experience Design, Usability, User Centered Design, User Interface (UI) Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Command-Line Interface, Data Storage Technologies, System Configuration, Network Security, File Management, Shell Script, Computer Hardware, Disaster Recovery
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Lifecycle Management, Digital Transformation, Business Communication, Business Acumen, Customer Service, Cost Benefit Analysis, Product Management, Financial Acumen, Customer experience strategy (CX), Stakeholder Communications, New Product Development, Cross-Functional Collaboration, Communication, Business, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Delegation Skills, Leadership and Management, Employee Training, Training Programs, Professional Development, Leadership, Project Management, Key Performance Indicators (KPIs), Business Metrics
Intermediate · Course · 1 - 4 Weeks