Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Northeastern University
Skills you'll gain: Medical Privacy, Health Informatics, Health Information Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Digital Transformation, Health Systems, Health Administration, Health Technology, Health Care, Health Care Procedure and Regulation, Emerging Technologies, Information Privacy, Data Management, Technology Strategies, Cybersecurity, Data Security, Security Strategy, Innovation, Data Integration
★ 4.9 (19) · Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Surveys, Program Evaluation, Survey Creation, Health Policy, Sampling (Statistics), Health Systems, Health Assessment, Health Equity, Data Collection, Quantitative Research, Institutional Review Board (IRB), Nutritional Assessment, Maternal Health, Data Management, Statistical Analysis, Analysis, Nutrition and Diet, Public Health, Research Design, Data Analysis
★ 4.7 (172) · Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Intellectual Property, Cyber Attacks, Data Security, Safety and Security, Cybersecurity, Application Security, Security Software, Computer Security Awareness Training, Research, Content Creation, digital literacy, Media and Communications, Storytelling, Productivity, Digital Communications, Personal Care, Interpersonal Communications, Empathy & Emotional Intelligence, Personal Development, Self-Awareness
★ 4.7 (155) · Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Health Systems, Patient-centered Care, Healthcare Industry Knowledge, Health Care Administration, Health Care Procedure and Regulation, Health Administration, Health Care, Primary Care, Health Policy, Health Disparities, Health Equity, Consumer Behaviour, Cultural Diversity, Diversity Awareness, Policy Analysis, Trend Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement
★ 4.6 (91) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: digital literacy, Productivity, Personal Care, Personal Development, Self-Awareness, Health Technology, Mental Health, Behavioral Health, Professionalism, Interactive Learning, Habit Formation, Relationship Building, Health Assessment, Behavioral Management
★ 4.8 (45) · Mixed · Course · 1 - 3 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
★ 4.6 (472) · Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: Chronic Diseases, Pulmonology, Patient Education And Counseling, Patient Evaluation, Respiratory Care, Pulmonary Function Testing, Respiratory Therapy, Respiration, Patient Education and Support, Diagnostic Tests, Clinical Assessment, Care Management, Public Health and Disease Prevention, Medication Therapy Management, Preventative Care, Patient Treatment, Pharmacotherapy
★ 4.8 (19) · Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Care Management, Long Term Care, Health Care, Family Support, Preventative Care, Recognizing Others, Chronic Diseases, Stress Management, Adaptability, Critical Thinking
★ 5 (24) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Hospitality Services, Hospitality, Hospitality Management, Hospitality and Food Services, Guest Relations, Innovation, Hotel And Restaurant Management, Hotels and Accommodations, Service Improvement, Service Management, Customer experience strategy (CX), Hotel Operations, Customer Service, Restaurant Operation, Personalized Service, Cultural Sensitivity, Digital Transformation, Corporate Sustainability, Sustainable Business, AI Personalization
★ 4.6 (79) · Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Stress Management
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Pathology, Infectious Diseases, Preventative Care, Immunology, Microbiology, Epidemiology, Diagnostic Tests, Biology, Biochemistry, Taxonomy
★ 4.9 (41) · Beginner · Course · 1 - 4 Weeks