• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Complaint Resolution

Results for "customer complaint resolution"


  • Status: Preview
    Preview
    P

    Peking University

    中级商务汉语(入职与营销篇)

    Skills you'll gain: Interviewing Skills, Product Knowledge, Business Communication, Marketing, Oral Expression, Product Demonstration, Marketing Strategies, Verbal Communication Skills, Customer Service, Business Writing, Business Ethics, Oral Comprehension, Advertising, Vocabulary, Language Learning, Consumer Behaviour

    4.9
    Rating, 4.9 out of 5 stars
    ·
    149 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Python Data Visualization

    Skills you'll gain: Data Visualization Software, Plot (Graphics), Package and Software Management, Python Programming, Data Cleansing, Data Processing, Data Integration, Data Import/Export, Program Development, Data Structures, Software Documentation

    4.6
    Rating, 4.6 out of 5 stars
    ·
    547 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Security Best Practices in Google Cloud

    Skills you'll gain: Cloud Security, OAuth, Kubernetes, Security Controls, Google Cloud Platform, Identity and Access Management, Application Security, API Gateway, Cloud Storage, Authorization (Computing), Data Security, Hardening, Role-Based Access Control (RBAC), Key Management, Encryption

    4.7
    Rating, 4.7 out of 5 stars
    ·
    351 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Certified Business Analysis Professional™ (CBAP®)

    Skills you'll gain: Requirements Elicitation, Business Analysis, Backlogs, Requirements Management, Stakeholder Engagement, Business Process, User Story, Business Requirements, Requirements Analysis, Business Modeling, Business Risk Management, Business Intelligence, Business Strategies, Financial Analysis, Performance Measurement, Business Process Modeling, Systems Analysis, Root Cause Analysis, Business Planning, Stakeholder Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    326 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    Universidad Nacional Autónoma de México

    Estrategias de Negociación

    Skills you'll gain: Overcoming Objections, Negotiation, Contract Negotiation, Active Listening, Cooperation, Personal Development, Teamwork, Professional Development, Strategic Partnership, Interpersonal Communications, Business Strategy, Communication, Relationship Building, Organizational Leadership, Leadership, Conflict Management, Persuasive Communication, Value Propositions, Customer Insights, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Intermediate · Specialization · 3 - 6 Months

  • C

    Coursera

    Create a Lead Generation Messenger Chatbot using Chatfuel

    Skills you'll gain: Lead Generation, Email Automation, No-Code Development, Google Sheets, Application Deployment, Real Time Data, Customer Communications Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    329 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    M

    Meta

    Data Analytics Methods for Marketing

    Skills you'll gain: Marketing Analytics, Marketing Effectiveness, A/B Testing, Target Audience, Marketing Strategies, Marketing, Marketing Channel, Marketing Budgets, Customer Insights, Sales Process, Regression Analysis, Forecasting, Data Analysis, Return On Investment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    289 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Brand Management: Strategies for a Strong Brand

    Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Brand Loyalty, Social Impact, Marketing Psychology, Data-Driven Decision-Making, Governance, Storytelling, Customer Engagement, Innovation, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    188 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Introduction to Microsoft Power Platform

    Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Data Integration, Power BI, Data Modeling, Application Development, Case Studies, Business Solutions, Security Controls

    4.6
    Rating, 4.6 out of 5 stars
    ·
    173 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Emory University

    Survey analysis to Gain Marketing Insights

    Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Market Research, Data Analysis, Data Analysis Software, Marketing, Exploratory Data Analysis, Marketing Strategy and Techniques, Consumer Behaviour, Brand Strategy

    4.5
    Rating, 4.5 out of 5 stars
    ·
    123 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    JavaScript for Beginners

    Skills you'll gain: jQuery, Javascript and jQuery, Javascript, Data Validation, UI Components, HTML and CSS, Scripting, Data Integration, Data Manipulation, Scripting Languages, JSON, Ajax, Event-Driven Programming, Web Design and Development, Cascading Style Sheets (CSS), Web Development Tools, Game Design, Hypertext Markup Language (HTML), Object Oriented Programming (OOP), Animations

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Developing Innovative Ideas for Product Leaders

    Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions

    4.4
    Rating, 4.4 out of 5 stars
    ·
    233 reviews

    Beginner · Course · 1 - 4 Weeks

1…626364…202

In summary, here are 10 of our most popular customer complaint resolution courses

  • 中级商务汉语(入职与营销篇): Peking University
  • Python Data Visualization: Rice University
  • Security Best Practices in Google Cloud: Google Cloud
  • Certified Business Analysis Professional™ (CBAP®): Starweaver
  • Estrategias de Negociación: Universidad Nacional Autónoma de México
  • Create a Lead Generation Messenger Chatbot using Chatfuel: Coursera
  • Data Analytics Methods for Marketing: Meta
  • Brand Management: Strategies for a Strong Brand: Coursera
  • Introduction to Microsoft Power Platform: Microsoft
  • Survey analysis to Gain Marketing Insights: Emory University

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok