Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Michigan State University
Skills you'll gain: Journalism, Multimedia, Media and Communications, Storytelling, Content Creation, Report Writing, Driving engagement, Interviewing Skills, Oral Expression, Media Production, Photo/Video Production and Technology, Video Production, Writing, Research, Data Collection, Ethical Standards And Conduct
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Marketing Operations, Sales Presentation, Business Marketing, Customer experience strategy (CX), Operations Management, MarTech, Marketing, Marketing Management, Marketing Automation, Strategic Marketing, Marketing Planning, Media Planning, Marketing Strategy and Techniques, Customer experience improvement, Marketing Strategies, Customer Relationship Management, Sales Presentations, Branding, Supply Chain, Forecasting
Build toward a degree
Beginner · Course · 1 - 3 Months

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Surgery, Perioperative Care, Chronic Diseases, Operating Room (OR), Acute Care, Diagnostic Tests, Patient Evaluation, Medical Management, Infectious Diseases, Anatomy, Pathology, Clinical Practices, Pharmacotherapy, Immunology
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Looker (Software), Data Modeling, Dashboard, Dashboard Creation, Performance Tuning, Business Intelligence Software, SQL, Data Analysis, Data Persistence
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Database Development, Relational Databases, Database Application, Database Management, Databases, Data Integration, Data Management, Data Access, Data Entry, Microsoft 365, Microsoft Office, Query Languages, User Interface (UI), Productivity Software
Mixed · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Probability & Statistics, Statistical Methods, Statistics, Microsoft Excel, Predictive Analytics, Game Theory, Spreadsheet Software, Predictive Modeling, Excel Formulas, Pivot Tables And Charts, Regression Analysis, Statistical Analysis, Statistical Modeling, Advanced Analytics, Data-Driven Decision-Making, Data Analysis, Analytics, Data Analysis Software, Simulations, Probability
Beginner · Course · 1 - 3 Months

Skills you'll gain: ServiceNow, Service Level, Systems Administration, User Accounts, Service Management, User Provisioning, Database Application, Security Controls, Business Process Automation, Enterprise Application Management, Email Automation, Role-Based Access Control (RBAC), System Configuration, Identity and Access Management, Information Management, Data Security, Automation, Content Management, Scripting
Beginner · Course · 1 - 3 Months

Skills you'll gain: Balance Sheet, Profit and Loss (P&L) Management, Google Sheets, Income Statement, Dashboard, Spreadsheet Software, Financial Statements, Accounting Software, Financial Reporting, Data Entry
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Financial Forecasting, Financial Data, Variance Analysis, Financial Analysis, Budgeting, Financial Modeling, Cost Management, Forecasting, Cost Control, Supervised Learning, Financial Planning, Predictive Modeling, Risk Modeling, Decision Intelligence, Risk Analysis, Credit Risk, Model Evaluation, Performance Analysis, Performance Stress Testing, Data Pipelines
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Large Language Modeling, Internal Communications, Communication, Strategic Leadership, Leadership, Business Transformation, Strategic Decision-Making, Business Strategy, Decision Making
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Development, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Data-Driven Decision-Making, AI Integrations, Process Optimization, Strategic Planning, Business Ethics, Ethical Standards And Conduct
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Engagement, Performance Metric, Staff Management, Driving engagement, Education Software and Technology, People Analytics, Key Performance Indicators (KPIs), Employee Relations, Program Evaluation, Program Management, Organizational Leadership, Change Management
Beginner · Course · 1 - 4 Weeks