• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Experience Strategy Cx

Results for "customer experience strategy (cx)"


  • U

    University of California, Davis

    Search Engine Optimization (SEO)

    Skills you'll gain: Search Engine Optimization, Keyword Research, Content Marketing, Content Performance Analysis, Content Strategy, Persona Development, Campaign Planning, Social Media Campaigns, Competitive Analysis, Content Development and Management, Stakeholder Management, Content Optimization, Content Creation, Web Analytics and SEO, Digital Marketing Campaigns, Social Media Strategy, Search Engine Marketing, Stakeholder Communications, Digital Media Strategy, Social Media Marketing

    4.6 stars, 13K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (13K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • M

    Meta

    Meta Database Engineer

    Skills you'll gain: MySQL, Database Software, Database Management, Database Theory, Data Warehousing, Interactive Data Visualization, Dashboard, Database Administration, Data Visualization Software, Command-Line Interface, Star Schema, Dashboard Creation, Unix Shell, Data Integrity, Unit Testing, Algorithms, Analytics, Linux, Database Architecture and Administration, Software Versioning

    4.6 stars, 7.8K reviews, Beginner, Professional Certificate, 3 - 6 Months

    ★ 4.6 (7.8K) · Beginner · Professional Certificate · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Status: Free trial
    Free trial
  • G

    Google

    AI for App Building

    Skills you'll gain: Google Gemini, Generative AI, Artificial Intelligence, Google Workspace, AI Personalization

    4.8 stars, 3.1K reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (3.1K) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Negotiation, Closing, and Account Success

    Skills you'll gain: Enterprise Sales, Performance Measurement, Competitive Intelligence, Market Intelligence, Price Negotiation, Sales Strategy, Sales Management, Negotiation, Performance Metric, Closing (Sales), Sales Process, Competitive Analysis, Key Performance Indicators (KPIs), Sales Pipelines, Market Research, Performance Analysis, Selling Techniques, Value Propositions, Cross-Functional Collaboration, Value Engineering

    Intermediate · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • G

    Google Cloud

    Digital Transformation Using AI/ML with Google Cloud

    Skills you'll gain: Business Transformation, Innovation, Digital Transformation, Data Ethics, Cloud Infrastructure, Cloud Platforms, Google Cloud Platform, Culture Transformation, Cloud Services, Cloud Computing, Technology Strategies, Cloud Computing Architecture, Cloud Security, Cloud Deployment, Data Mapping, Applied Machine Learning, Model Training, Cloud Hosting, Image Analysis, Cloud Solutions

    4.7 stars, 7.6K reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.7 (7.6K) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
  • U

    University of Illinois Urbana-Champaign

    Value Chain Management

    Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control

    4.7 stars, 5.3K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (5.3K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
    Category: Build toward a degree
    Build toward a degree
  • J

    John Wiley & Sons

    Shopify For Dummies

    Skills you'll gain: Digital Advertising, Online Advertising, Retail Store Operations, Customer Analysis, Inventory and Warehousing, Customer Retention, Inventory Control, Google Ads, Pay Per Click Advertising, Customer experience improvement, Customer Insights, Order Management, Order Fulfillment, Inventory Management, Social Media Marketing, Market Opportunities, Marketing Strategies, E-Commerce, Digital Marketing, Web Design

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • S

    STARWEAVER

    Luxury Hospitality & Brand Innovation

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Change Management, Social Media Analytics, Organizational Change, Hospitality Management, Content Creation, Hospitality Services, Design Thinking, Social Media Marketing, Brand Marketing, Service Management, Digital Marketing, Content Marketing, Social Media Management, Search Engine Optimization, Design, Prototyping, Leadership

    4.4 stars, 207 reviews, Intermediate, Specialization, 1 - 3 Months

    ★ 4.4 (207) · Intermediate · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Strategic Planning and Execution

    Skills you'll gain: Plan Execution, Strategic Planning, Organizational Strategy, Business Strategy, Data-Driven Decision-Making, Business Planning, Strategic Leadership, Strategic Decision-Making, Strategic Thinking, Governance, Analysis, Enterprise Architecture, Organizational Structure

    4.7 stars, 910 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.7 (910) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • H

    HubSpot Academy

    Sales Training for High Performing Teams

    Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Management, Prospecting and Qualification, Inside Sales, Sales Enablement, Sales Process, Sales Training, Selling Techniques, Sales Prospecting, HubSpot CRM, Lead Generation, Sales, Consultative Approaches, General Sales Practices, Sales Strategy, Consultative Selling, Consumer Behaviour, Management Training And Development

    4.7 stars, 1.2K reviews, Beginner, Specialization, 1 - 3 Months

    ★ 4.7 (1.2K) · Beginner · Specialization · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    IBM

    IBM RAG and Agentic AI

    Skills you'll gain: Prompt Engineering, AI Orchestration, AI Workflows, LangGraph, Agentic Workflows, LangChain, Retrieval-Augmented Generation, LLM Application, Prompt Patterns, Tool Calling, Agentic systems, Multimodal Prompts, Model Context Protocol, Generative AI Agents, Generative AI, AI Security, Vector Databases, AI Integrations, OpenAI API, Software Development

    4.6 stars, 1.1K reviews, Advanced, Professional Certificate, 3 - 6 Months

    ★ 4.6 (1.1K) · Advanced · Professional Certificate · 3 - 6 Months

    Category: Top AI program
    Top AI program
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Web Applications for Everybody

    Skills you'll gain: Database Design, SQL, MySQL, HTML and CSS, PHP (Scripting Language), Relational Databases, JSON, Database Management, jQuery, Hypertext Markup Language (HTML), Javascript and jQuery, Ajax, Databases, Data Modeling, Database Application, Database Development, Debugging, Web Applications, Query Languages, Javascript

    4.7 stars, 9.4K reviews, Intermediate, Specialization, 3 - 6 Months

    ★ 4.7 (9.4K) · Intermediate · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
1…646566…834

In summary, here are 10 of our most popular customer experience strategy (cx) courses

  • Search Engine Optimization (SEO): University of California, Davis
  • Meta Database Engineer: Meta
  • AI for App Building: Google
  • Negotiation, Closing, and Account Success: STARWEAVER
  • Digital Transformation Using AI/ML with Google Cloud: Google Cloud
  • Value Chain Management: University of Illinois Urbana-Champaign
  • Shopify For Dummies: John Wiley & Sons
  • Luxury Hospitality & Brand Innovation: STARWEAVER
  • Strategic Planning and Execution: University of Virginia
  • Sales Training for High Performing Teams: HubSpot Academy

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok