
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
★ 4.6 (416) · Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Innovation, Business Modeling, Creative Problem-Solving, Entrepreneurship, Corporate Strategy, Ideation, Lean Methodologies, Creative Thinking, New Product Development, Open Mindset, Cognitive flexibility, Business Architecture, Creativity, Storytelling, Team Management, Business Strategies, Organizational Strategy, Process Design, Organizational Development
★ 4.4 (84) · Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Copywriting, User Research, Target Audience, Customer Insights, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Target Market, Product Knowledge, Value Propositions, AI literacy, Marketing Communications, Editing
★ 4.7 (85) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Spreadsheet Software, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Analysis
★ 4.7 (560) · Intermediate · Guided Project · Less Than 2 Hours

Zoho Corporation
Skills you'll gain: Sales Process, Sales, Sales Management, Sales Development, Sales Pipelines, General Sales Practices, Sales Presentations, Customer Relationship Management (CRM) Software, Prospecting and Qualification, Interviewing Skills, Portfolio Management
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Journey Mapping, Process Design, Business Modeling, Business Architecture, Business Process, Business Strategy, Strategic Partnership, Growth Strategies, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Customer Relationship Building, Customer Relationship Management
★ 4.6 (323) · Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: CrewAI, AI Workflows, AI Orchestration, Agentic Workflows, Generative AI Agents, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, Business Process Automation, Memory Management, Tool Calling
★ 4.7 (340) · Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Order Management, Order Entry, Sales Process, Order Processing, Accounting Software, Customer Relationship Management, Inventory Control, Small Business Accounting, Inventory Management System, Customer Relationship Management (CRM) Software, Financial Reporting, Accounts Receivable, Invoicing, Cloud Security, Sales, Amazon Web Services, Data Security, Billing & Invoicing, Accounting, Finance
★ 4.6 (17) · Intermediate · Guided Project · Less Than 2 Hours

Technion - Israel Institute of Technology
Skills you'll gain: New Product Development, Budget Management, Risk Management, Resource Allocation, Risk Modeling, Risk Management Framework, Resource Management, Risk Analysis, Project Management, Product Development, Resource Planning, Cost Management, Milestones (Project Management), Project Risk Management, Product Management, Project Planning, Agile Product Development, Business Strategies, Scheduling, Process Development
★ 4.4 (143) · Intermediate · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Personalized Service, Verbal Communication Skills, Customer experience improvement, Inbound Calls, Customer Support, Customer Relationship Building, Non-Verbal Communication, Customer Complaint Resolution, Friendliness, Communication, Tactfulness, Interpersonal Communications, Service Improvement, Consumer Behaviour
★ 4.9 (218) · Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Customer Insights, Brand Loyalty, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
★ 4.5 (130) · Intermediate · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Entrepreneurial Finance, Financial Analysis, Financial Statement Analysis, Revenue Forecasting, Profit and Loss (P&L) Management, Income Statement, Entrepreneurship, Sales Presentation, Cash Flow Forecasting, Cash Flows, Cost Management, Project Finance, Financial Modeling, Cost Estimation, New Business Development, Financial Forecasting, Business Planning, Finance, Price Negotiation, Oral Expression
★ 4.8 (294) · Beginner · Course · 1 - 4 Weeks