• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Customer Relationship Management

Results for "customer relationship management"


  • S

    SkillUp

    Business Process Modeling, Analysis, and Improvement

    Skills you'll gain: Process Mapping, Business Process Modeling, Process Analysis, Business Process Improvement, Process Design, Business Process Management, Process Improvement, Lean Methodologies, Systems Thinking, Lean Six Sigma, Change Management, Quality Improvement, Process Flow Diagrams, Six Sigma Methodology, Stakeholder Analysis, Agile Methodology, Matrix Management, Dataflow, Prioritization, Generative AI

    4.5
    Rating, 4.5 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Codio

    Getting Started with Generative AI APIs

    Skills you'll gain: OpenAI API, Fine-tuning, OpenAI, Large Language Modeling, Generative AI, ChatGPT, Prompt Engineering, Generative Model Architectures, LLM Application, Token Optimization, File Management, Embeddings, Classification Algorithms, Application Development, Model Training, Python Programming

    3.7
    Rating, 3.7 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • O

    O.P. Jindal Global University

    Machine Learning for Marketing

    Skills you'll gain: Marketing Analytics, Anomaly Detection, Digital Marketing, Data-Driven Marketing, Web Analytics, Digital Advertising, Dimensionality Reduction, Unsupervised Learning, Customer Analysis, Search Engine Marketing, Supervised Learning, Digital Marketing Campaigns, Digital Analysis, Online Advertising, Customer Retention, Digital Marketing Tools, Text Mining, Predictive Analytics, Google Analytics, Data Ethics

    3.8
    Rating, 3.8 out of 5 stars
    ·
    19 reviews

    Beginner · Specialization · 3 - 6 Months

  • S

    Saïd Business School, University of Oxford

    The Business Case for ESG

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Business Reporting, Financial Reporting, Performance Reporting, Corporate Sustainability, Sustainable Business, Risk Management, Business Risk Management, Corporate Strategy, Stakeholder Engagement, Sustainability Standards, Data Strategy, Stakeholder Management, Financial Analysis, Stakeholder Communications, Performance Analysis, Value Propositions, Innovation

    4.5
    Rating, 4.5 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Pennsylvania

    企业金融概论(中文版)

    Skills you'll gain: Return On Investment, Capital Budgeting, Finance, Financial Modeling, Corporate Finance, Financial Management, Financial Analysis, Business Valuation, Financial Market, Cash Flows, Cash Flow Forecasting, Financial Forecasting, Securities (Finance)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Mixed · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Master AutoCAD Basics: Create, Modify & Annotate 2D Drawings

    Skills you'll gain: AutoCAD, Technical Drawing, Engineering Drawings, Computer-Aided Design, Architectural Drawing, Drafting and Engineering Design, Autodesk, User Interface (UI)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Preparing for Your Professional Cloud Network Engineer Journey

    Skills you'll gain: Network Planning And Design, Network Engineering, Virtual Networking, Cloud Computing Architecture, Network Architecture, Network Monitoring, Cloud Engineering, Network Troubleshooting, Virtual Private Networks (VPN), Network Administration, Cloud Security, Google Cloud Platform, Cloud Infrastructure, Hybrid Cloud Computing, Network Performance Management, Network Support, Network Security, Event Monitoring, Kubernetes, Firewall

    5
    Rating, 5 out of 5 stars
    ·
    12 reviews

    Advanced · Course · 1 - 3 Months

  • C

    Coursera

    Enhance Student Learning with Interactive Lessons in Nearpod

    Skills you'll gain: Learning Management Systems, Education Software and Technology, Digital pedagogy, Real Time Data, Google Workspace

    4.8
    Rating, 4.8 out of 5 stars
    ·
    48 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • P

    Packt

    Advanced Docker - Data Persistence and Orchestration

    Skills you'll gain: Docker (Software), Web Applications, Containerization, Devops Tools, Virtual Networking, Microservices, YAML, Service Management, Memory Management, Command-Line Interface

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Internal Communications Framework

    Skills you'll gain: Internal Communications, Corporate Communications, Employee Engagement, Diversity Equity and Inclusion Initiatives, Strategic Communication, Crisis Management, Drive Engagement, Diversity and Inclusion, Public Relations, Business Communication, Workplace inclusivity, Executive Presence, Organizational Change, Communication Strategies, Leadership, Communication, Culture

    4.4
    Rating, 4.4 out of 5 stars
    ·
    36 reviews

    Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    DataOps Methodology

    Skills you'll gain: Data Governance, Data Management, Data Modeling, Data Quality, Data Integration, Metadata Management, Data Transformation, Data Pipelines, Agile Methodology

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Impacts of Sustainable Operations and Supply Chains

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainability Reporting, Sustainable Business, Sustainable Development, Supply Management, Sustainability Standards, Business Ethics, Sustainable Systems, Supply Chain, Strategic Sourcing, Procurement, Social Impact, Supplier Relationship Management, Labor Compliance, Compliance Management, Business Reporting, Annual Reports, Ethical Standards And Conduct, Regulatory Compliance

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

1…663664665…834

In summary, here are 10 of our most popular customer relationship management courses

  • Business Process Modeling, Analysis, and Improvement: SkillUp
  • Getting Started with Generative AI APIs: Codio
  • Machine Learning for Marketing: O.P. Jindal Global University
  • The Business Case for ESG: Saïd Business School, University of Oxford
  • 企业金融概论(中文版): University of Pennsylvania
  • Master AutoCAD Basics: Create, Modify & Annotate 2D Drawings: EDUCBA
  • Preparing for Your Professional Cloud Network Engineer Journey: Google Cloud
  • Enhance Student Learning with Interactive Lessons in Nearpod: Coursera
  • Advanced Docker - Data Persistence and Orchestration: Packt
  • Internal Communications Framework: University of California, Irvine

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok