
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Peking University
Skills you'll gain: Nurse Education, Nursing, Nursing and Patient Care, Health Systems, Health Disparities, Health Policy, Public Health, Nursing Administration, Nursing Practices, Health Care, Healthcare Industry Knowledge, Health Technology, Community Health, Health Care Procedure and Regulation
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Disparities, Health Equity, Community Health, Community Organizing, Social Determinants Of Health, Patient Advocacy, Social Justice, Health Care, Advocacy, Health Policy, Cultural Responsiveness, Community Development, Community Outreach, Public Health and Disease Prevention, Oncology, Immigration Law, Diversity Equity and Inclusion Initiatives, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Patient Safety, Health Care Administration, Health Administration, Care Management, Patient-centered Care, Financial Analysis, Business Planning, Organizational Strategy, Financial Statements, Business Strategy, Business Modeling, Healthcare Ethics, Strategic Decision-Making, Social Impact
Beginner · Course · 1 - 3 Months
Skills you'll gain: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Web Content Accessibility Guidelines, Usability, Usability Testing, Web Design, Web Development Tools, Test Tools, Web Development, Customer Service
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Responsible AI, Anomaly Detection, Computer Vision, Image Analysis, Microsoft Azure, Data Ethics, Artificial Intelligence, Natural Language Processing, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Azure DevOps, Machine Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Informed Consent, Data Ethics, Healthcare Ethics, Medical Privacy, Responsible AI, Healthcare Industry Knowledge, AI Security, Generative AI, Health Information Management, Patient-centered Care, Patient Safety
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Nutrition Education, Nutrition and Diet, Nutrition Counseling, Exercise Science, Health And Wellness Coaching, Behavioral Health, Pharmacology, Coaching, Physiology, Scientific Methods
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Adaptability, Diversity and Inclusion, Leadership, Communication, Professional Development, Cultural Diversity, Emotional Intelligence, Initiative and Leadership, Empathy
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Resource Utilization, Patient Flow, Lean Methodologies, Operational Efficiency, Operations Management, Health Care Procedure and Regulation, Process Improvement, Systems Thinking, Health Technology, Care Coordination, Workflow Management, Regulatory Requirements, Healthcare Industry Knowledge, Continuous Improvement Process, Cross-Functional Collaboration, Communication Strategies, Data-Driven Decision-Making
Intermediate · Course · 1 - 4 Weeks