IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Process Capability, Team Management, Team Performance Management, Statistical Process Controls, Team Building, Exploratory Data Analysis, Six Sigma Methodology, Probability & Statistics, Probability Distribution, Statistical Methods, Process Analysis, Data Literacy, Process Flow Diagrams, Statistical Analysis, Lean Six Sigma, Process Mapping, Correlation Analysis, Data Collection, Performance Measurement, Process Improvement and Optimization
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: FinTech, Financial Regulation, Financial Services, Payment Systems, Financial Regulations, Commercial Lending, Financial Industry Regulatory Authorities, Bank Regulations, Lending and Underwriting, Banking, Banking Services, Consumer Lending, Regulatory Compliance, Blockchain, Law, Regulation, and Compliance, Legal Risk, Payment Processing, Financial Data, Digital Assets, Regulatory Requirements
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Google Gemini, Prompt Patterns, Generative AI Agents, Gemini, AI Personalization, Responsible AI, Generative AI, ChatGPT, Microsoft Copilot, AI Workflows, Writing, Business Writing, Business Process Automation, Writing and Editing, Productivity, AI Integrations, Automation, Artificial Intelligence and Machine Learning (AI/ML), Presentations
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation
Beginner · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Usability, User Interface and User Experience (UI/UX) Design, Graphic and Visual Design, Usability Testing, Web Design, User Interface (UI) Design, Digital Design, Experimentation, Interaction Design, Human Computer Interaction, Prototyping, Design Elements And Principles, Layout Design, Human Centered Design, Web Design and Development, Research Design, Typography, A/B Testing
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Database Systems, Database Management, Database Administration, Relational Databases, Databases, Database Architecture and Administration, Database Management Systems, Database Software, Database Theory, Transaction Processing, Scripting, Scripting Languages, Disaster Recovery, SQL, Data Security, NoSQL, Data Manipulation, Data Analysis
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Ancient History, Architectural Design, Social Studies, Architecture and Construction, World History, Physical Science, General Science and Research, Engineering, Scientific, and Technical Instruments, Scientific Methods, Simulation and Simulation Software
Beginner · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Generative Engine Optimization (GEO), Social Media Management, Social Media, Social Media Content, Social Media Marketing, Google Ads, Digital Marketing, Email Marketing, Social Media Strategy, Digital Advertising, Content Scheduling, Web Analytics and SEO, Digital Media Strategy, Online Advertising, Data-Driven Marketing, Customer Retention, Search Engine Optimization, Content Performance Analysis, Generative AI
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Validation, Data Quality, Data Governance, Data Integrity, Data Pipelines, Verification And Validation, Test Automation, SQL, Failure Analysis, Scalability, Root Cause Analysis, Metadata Management, Analytical Skills, Statistical Analysis
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, Tableau Software, Data Governance, Collaborative Software, Agentic systems, Data Architecture, Enterprise Architecture, Governance, Analytics, Data Access, Security Controls, Dashboard, Role-Based Access Control (RBAC), Cloud Services, Trend Analysis, Customer Insights, Artificial Intelligence, Performance Management, Application Lifecycle Management, Business Metrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Amazon Web Services, Amazon S3, Serverless Computing, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Amazon DynamoDB, Network Architecture, Database Design, Cloud Infrastructure, System Design and Implementation, Cloud Solutions, Systems Design, IT Security Architecture, Software Architecture, Systems Architecture, Data Security, Cloud Storage, AWS CloudFormation
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Data Maintenance, Dataflow, Dependency Analysis
Advanced · Course · 1 - 4 Weeks