
Coursera
Skills you'll gain: Customer Relationship Management (CRM) Software, Email Marketing, Data Mapping, Marketing Automation, Data Validation, Customer Relationship Management, Gmail, Email Automation, Marketing Effectiveness, Data Integration, Marketing, Customer Data Management, Personalized Campaigns, Data Quality, Data Import/Export, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
★ 4.4 (35) · Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Value Propositions, Brand Management, Customer Analysis, Marketing, Branding, Brand Marketing, Marketing Strategies, Target Market, Strategic Marketing, Product Planning, Product Strategy, Strategic Communication, Brand Awareness, Marketing Strategy and Techniques, Digital Marketing, Communication Strategies, Brand Strategy, Marketing Planning, Marketing Management, Target Audience
★ 4.5 (491) · Mixed · Course · 1 - 4 Weeks

PracticalGrowth
Skills you'll gain: Closing (Sales), Recruitment, Talent Recruitment, Full Cycle Recruitment, Negotiation, Talent Acquisition, Contract Negotiation, Compensation Strategy, Human Resource Management, Business Ethics, Compensation Management, Compensation and Benefits, Compensation Analysis, Ethical Standards And Conduct, Human Resource Strategy, Workflow Management, Expectation Management, Communication Strategies, Communication, Benefits Administration
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Private Equity, Business Valuation, Investment Banking, Accounting, Corporate Tax, Corporate Strategy, Financial Modeling, Financial Management, Finance, Corporate Finance
★ 4.7 (67) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Journey Mapping, Personalized Campaigns, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, User Feedback, Analytics, Artificial Intelligence, Generative AI, Predictive Analytics, Automation
★ 4.9 (12) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Conversion Funnel Analysis, Customer Retention, Target Market, Loyalty Programs, Customer Advocacy, Promotional Strategies
★ 4.9 (21) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Requirements Management, Business Requirements, Performance Measurement, Requirements Analysis, Business Analysis, Root Cause Analysis, Change Requests, Data Mining, Performance Analysis, Jira (Software), Data-Driven Decision-Making, Analysis, Prioritization
★ 4.8 (66) · Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Mergers & Acquisitions, Intercompany Accounting, Equities, Corporate Accounting, Investment Banking, Investments, Technical Accounting, Specialized Accounting, Financial Accounting, Business Valuation, Accounting, Financial Reporting, Consolidation, Financial Statements
★ 4.7 (50) · Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Business Valuation, Mergers & Acquisitions, Corporate Strategy, Market Share, Corporate Finance, Financial Analysis, Consolidation, Decision Making, Competitive Analysis, Cash Flows
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mergers & Acquisitions, Financial Modeling, Business Valuation, Business Modeling, Financial Analysis, Financial Forecasting, Case Studies, Financial Statement Analysis, Corporate Strategy, Plan Execution, Financial Statements, Consolidation, Cash Flow Forecasting, Cash Flows, Equities, Analysis
★ 5 (15) · Mixed · Course · 1 - 3 Months