Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Workforce Planning, Workplace inclusivity, Employee Engagement, Recruitment, Recruitment Strategies, Talent Sourcing, Human Resource Strategy, Talent Acquisition, Interviewing Skills, Data Collection, Diversity Programs, Employee Onboarding, Organizational Effectiveness, Professional Networking, Job Analysis, Business Metrics
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Interface and User Experience (UI/UX) Design, User Experience, User Centered Design, Usability, Responsive Web Design, User Flows, User Interface (UI), UI Components, Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience), Usability Testing, Experience Design, Human Centered Design, Ideation, Brainstorming, Animations
Beginner · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Transportation Operations, Network Analysis, Operations Research, Systems Analysis, Systems Thinking, Analysis, Demand Planning, Mathematical Modeling, Econometrics, Markov Model, Behavioral Economics, Cost Benefit Analysis, Market Dynamics, Economics, Customer Demand Planning, Predictive Modeling, Decision Making
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, AI Product Strategy, Google Cloud Platform, LLM Application, Tool Calling, Customer experience improvement, Artificial Intelligence, Organizational Strategy, Innovation, Solution Design
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Enablement, Sales Training, Customer Relationship Building, Business, Negotiation
Intermediate · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Human Factors, Consumer Behaviour, Psychological Evaluations, Psychology, Mental Health, Criminal Investigation and Forensics, Human Development, Leadership, Relationship Building, Decision Making
Mixed · Course · 1 - 3 Months
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Microsoft
Skills you'll gain: Product Roadmaps, AI Product Strategy, Product Strategy, User Story, Product Management, Stakeholder Management, Product Requirements, New Product Development, Responsible AI, Innovation, Company, Product, and Service Knowledge, Cloud Platforms, Market Research, Prioritization
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Machine Learning Methods, Machine Learning Software, Machine Learning, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Image Analysis, Deep Learning, Computer Vision, Artificial Intelligence, Generative AI, Statistical Machine Learning, Reinforcement Learning, Artificial Neural Networks, Automation, Algorithms
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Mining, Data Warehousing, Data Pipelines, Data Processing, Data Integration, Data Modeling, Data Cleansing, Data Transformation, Data Quality, Data Analysis, Descriptive Analytics, Exploratory Data Analysis
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks