Skills you'll gain: Customer Complaint Resolution, Customer Service, De-escalation Techniques, Service Recovery, Customer Relationship Building, Active Listening, Customer Support, Overcoming Objections, Customer experience improvement, Customer Engagement, Verbal Communication Skills, Customer Retention, Expectation Management, Customer Relationship Management, Root Cause Analysis, Needs Assessment, Customer Insights, Trustworthiness

Skills you'll gain: Ggplot2, Software Documentation, Open Source Technology, R (Software), Plot (Graphics), Tidyverse (R Package), Package and Software Management, Web Scraping, Data Manipulation, Data Visualization Software, Leaflet (Software), R Programming, Data Wrangling, Data Visualization, Data Preprocessing, Technical Documentation, Unit Testing, Data Cleansing, Object Oriented Programming (OOP), Object Oriented Design

Skills you'll gain: Prompt Engineering, Generative AI, GitHub Copilot, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), OpenAI, Development Environment, AI literacy, Large Language Modeling, Software Development Tools, Microsoft Development Tools, Artificial Intelligence, Microsoft Visual Studio, Integrated Development Environments, Machine Learning, .NET Framework, Software Installation, Microsoft Azure

Skills you'll gain: Spring Framework, Microservices, JUnit, Model View Controller, Restful API, Application Frameworks, Spring Boot, Software Architecture, API Gateway, Web Services, Cloud-Native Computing, Object-Relational Mapping, Transaction Processing, Data Persistence, Frontend Integration, Service Oriented Architecture, JSON, Database Management, Unit Testing, Java Programming

Skills you'll gain: Amazon CloudWatch, AWS CloudFormation, Serverless Computing, Amazon Web Services, Infrastructure as Code (IaC), Amazon Elastic Compute Cloud, Load Balancing, Cloud Deployment, Cloud Management, Amazon S3, AWS Identity and Access Management (IAM), Cloud Infrastructure, Cloud Storage, API Gateway, Cloud Computing Architecture, Cloud Applications, Scalability, Cloud Services, Cloud API, System Monitoring

Skills you'll gain: Social Studies, World History, Political Sciences, International Relations, European History, Social Sciences, Policy Analysis, Research, and Development, Diplomacy, Governance

Skills you'll gain: Interviewing Skills, Storytelling, Problem Solving, Oral Expression, Professional Development, Persuasive Communication, Team Leadership, Initiative and Leadership, Concision, Verbal Communication Skills, Teamwork, Professionalism, Job Analysis, Communication, Business Writing

Skills you'll gain: User Story, Agile Product Development, Agile Methodology, Design Thinking, User Research, Product Development, Agile Project Management, User Feedback, User Centered Design, Interviewing Skills, Value Propositions, Innovation, Storytelling, Meeting Facilitation, Team Oriented, Persona Development

Skills you'll gain: Advocacy, Negotiation, Overcoming Objections, Stakeholder Analysis, Leadership, Business Leadership, Professional Development, Stakeholder Engagement, Organizational Effectiveness, Influencing, Stakeholder Management, Leadership Studies, Stakeholder Communications, Leadership Development, Assertiveness, Oral Expression, Conflict Management, Communication, Verbal Communication Skills, Strategic Communication

Skills you'll gain: Google Sheets, Spreadsheet Software, Pivot Tables And Charts, Google Workspace, Collaborative Software, Data Sharing, Data Presentation, Data Visualization, Data Visualization Software, Data Analysis, Data Management

Skills you'll gain: Apache Kafka, Prometheus (Software), Data Governance, Distributed Computing, Data Processing, Data Store, Event Monitoring, Network Monitoring, Systems Architecture, Performance Metric, Network Troubleshooting, Network Architecture