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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    Packt

    Manufacturing & Engineering

    Skills you'll gain: Labor Compliance, Industrial Engineering, Manufacturing and Production, Production Process, Team Management, Manufacturing Processes, Communication Strategies, Engineering

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Calculate WACC: Capital Costs

    Skills you'll gain: Financial Analysis, Capital Expenditure, Return On Investment, Business Strategy, Data-Driven Decision-Making, Capital Budgeting, Financial Modeling, Financial Statements, Corporate Finance, Risk Analysis, Presentations

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Keller Williams

    Keller Williams Real Estate Agent

    Skills you'll gain: Lead Generation, Administrative Support, Real Estate, Office Management, Real Estate Sales, Value Propositions, Property and Real Estate, Sales Process, Customer Relationship Building, Database Management, Customer Acquisition Management, Sales Management, Client Services, Real Estate Transactions, Organizational Skills, Sales Prospecting, Sales Presentation, Contract Negotiation, Interpersonal Communications, Goal Setting

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Coursera

    Optimize Sales with AI E-commerce Analytics

    Skills you'll gain: Sales Strategy, Web Analytics, Search Engine Optimization, Copywriting, Customer Insights, Keyword Research, Revenue Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    University of Geneva

    International Organizations Management

    Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, World History, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

    4.8
    Rating, 4.8 out of 5 stars
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    2K reviews

    Beginner · Course · 1 - 3 Months

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    Knowledge Accelerators

    Dive Deeper into Data-Driven Decisions with Power BI

    Skills you'll gain: Power BI, Data Visualization, Dashboard, Data Presentation, Business Intelligence, Data Modeling, Data Import/Export, Interactive Data Visualization, Data Transformation, Data Visualization Software, Data Analysis Expressions (DAX), Data Storytelling, Pivot Tables And Charts, Data-Driven Decision-Making, Data Cleansing, Microsoft 365, Microsoft Teams, Key Performance Indicators (KPIs)

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
    Free Trial
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    Coursera

    Build AI Apps Like a Pro: No-Code Tools for Beginners

    Skills you'll gain: User Story, Prompt Engineering, No-Code Development, User Feedback, Technical Communication, Application Deployment, AI Security, Performance Tuning, Data Wrangling, Version Control, Business Process Automation, API Testing, DevSecOps, Site Reliability Engineering, Integration Testing, Application Security, Application Programming Interface (API), Agile Methodology, LLM Application, Data Integration

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Knowledge Accelerators

    Microsoft 365 Copilot AI: Excel, Word, Teams, Outlook +

    Skills you'll gain: Microsoft Copilot, Microsoft 365, Microsoft PowerPoint, Microsoft Teams, Microsoft Excel, Spreadsheet Software, Microsoft Word, Document Management, Taking Meeting Minutes, Business Management, Business Communication, Business Administration, Editing

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Status: Free Trial
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    Logical Operations

    Tableau for Data-Driven Decision Makers

    Skills you'll gain: Tableau Software, Report Writing, Data Visualization Software, Dashboard, Data Visualization, Data Analysis, Business Intelligence, Data-Driven Decision-Making, Data Storytelling, Data Presentation, Ad Hoc Reporting, Interactive Data Visualization, Microsoft Excel, Data Manipulation, Data Sharing, Microsoft PowerPoint, Data Management, Productivity Software, Microsoft Office

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Introduction to Google SEO

    Skills you'll gain: Search Engine Optimization, Persona Development, Web Analytics and SEO, Keyword Research, Target Audience, Branding, Target Market, Digital Marketing, Social Media Strategy, Content Strategy, Brand Awareness, Consumer Behaviour, User Research, Algorithms, Data Analysis, Business Reporting

    4.6
    Rating, 4.6 out of 5 stars
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    10K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
    Free Trial
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    IBM

    IBM Systems and Solutions Architect

    Skills you'll gain: Process Mapping, Business Process Modeling, Business Analysis, Cloud-Native Computing, Data Migration, Software Architecture, Stakeholder Analysis, Systems Design, Extract, Transform, Load, Systems Architecture, Communication Planning, Stakeholder Management, Data Integration, Network Security, Test Planning, Cybersecurity, Enterprise Architecture, Software Testing, Project Management, Information Technology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    276 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Introduction to Digital Marketing

    Skills you'll gain: Search Engine Marketing, Keyword Research, Digital Marketing, Online Advertising, Search Engine Optimization, Content Marketing, Social Media Strategy, Social Media, Web Analytics and SEO, Storytelling, Marketing Strategies, Pay Per Click Advertising, Marketing Communications, Digital Advertising, Customer Relationship Management, Brand Management

    4.7
    Rating, 4.7 out of 5 stars
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    231 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer insights courses

  • Manufacturing & Engineering: Packt
  • Calculate WACC: Capital Costs: Coursera
  • Keller Williams Real Estate Agent: Keller Williams
  • Optimize Sales with AI E-commerce Analytics: Coursera
  • International Organizations Management : University of Geneva
  • Dive Deeper into Data-Driven Decisions with Power BI: Knowledge Accelerators
  • Build AI Apps Like a Pro: No-Code Tools for Beginners: Coursera
  • Microsoft 365 Copilot AI: Excel, Word, Teams, Outlook +: Knowledge Accelerators
  • Tableau for Data-Driven Decision Makers: Logical Operations
  • Introduction to Google SEO: University of California, Davis

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