
Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: AI Workflows, Cloud Computing Architecture, Performance Tuning, Interoperability, Product Demonstration, Performance Improvement, Benchmarking, Hardware Architecture, Systems Architecture
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Consumer Behaviour, Data Visualization, Sales Strategy, Marketing, Performance marketing, Marketing Strategy and Techniques, Data-Driven Decision-Making, Digital Media Strategy, Data Visualization Software, Customer Analysis, Customer Engagement, Key Performance Indicators (KPIs), Analytics, Data Analysis, Target Market, Time Series Analysis and Forecasting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Sales Management, Sales Enablement, Sales Training, Sales Process, Sales Development, Sales Strategy, Selling Techniques, Employee Coaching, Employee Onboarding, Training Programs, Customer Relationship Management (CRM) Software, Recruitment Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Workplace inclusivity, Discussion Facilitation, Communication, Team Leadership, Empathy, Stakeholder Engagement, Assertiveness, Persuasive Communication
Intermediate · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: AI Enablement, Artificial Intelligence, Relationship Building, FinTech, Financial Planning, Technology Strategies, Business Ethics, Ethical Standards And Conduct, Generative AI, Compensation Management, Customer experience improvement
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Strategies, Branding, Global Marketing, Marketing, Brand Management, Social Media Marketing, Loyalty Programs, Consumer Behaviour, Business Modeling, Strategic Partnership, Digital Marketing, E-Commerce, Event Planning, Augmented Reality, Business Analysis, Virtual Reality, Price Negotiation, Blockchain, Data Analysis, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Music Theory, Music, Music Performance, Performing Arts, Entrepreneurship, Oral Expression, Event Management, Leadership, Booking (Sales), Professional Networking, Professional Development, Contract Negotiation, Scheduling, Goal Setting
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management (CRM) Software, Sales Development, Technical Sales, Salesforce, Sales Prospecting, Sales, Lead Generation, Sales Strategy, Business Software, Productivity Software, Social Media, LinkedIn, Video Production
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Income Statement, Graphing, Financial Analysis, Case Studies, Business Metrics, Operating Cost, Business Analysis, Financial Statements, Mathematical Modeling, Arithmetic, Cost Accounting, Algebra, Sales
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Business Process Automation, Customer Service, E-Commerce, Order Management, User Requirements Documents, Automation, Greeting Customers, AI Enablement, User Flows, Natural Language Processing
Intermediate · Guided Project · Less Than 2 Hours

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Business, Customer Acquisition Management, Data Management, Marketing Strategies, Data-Driven Decision-Making, Scalability, Customer experience strategy (CX), Presentations
Mixed · Course · 1 - 4 Weeks