Patient care courses can help you learn effective communication with patients, the basics of medical terminology, ethical considerations in healthcare, and techniques for managing patient records. You can build skills in empathy, critical thinking, and teamwork, which are vital for providing high-quality care. Many courses introduce tools like electronic health record systems and patient management software, showing how these resources enhance patient interactions and streamline care processes.

Johns Hopkins University
Skills you'll gain: Substance Abuse, Pain Management, Medical Prescription, Patient Education And Counseling, Pharmacology, Pharmacy, Pharmaceuticals, Chronic Diseases, Epidemiology, Medication Therapy Management, Mental and Behavioral Health, Health Policy, Engineering Design Process, Community Health, Public Health, Trend Analysis
Beginner · Course · 1 - 3 Months

EDHEC Business School
Skills you'll gain: Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Property Management Systems, Customer Complaint Resolution, Operational Excellence, Customer Insights, Sustainability Standards, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Personalized Service, Strategic Marketing
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Network Troubleshooting, Information Systems Security, Systems Administration, Desktop Support, Computer Networking, OSI Models, Cloud Infrastructure, Routing Protocols, Package and Software Management, Operating System Administration, Network Security, Application Security, Cybersecurity, Help Desk Support, Software Installation, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Infosec
Skills you'll gain: Medical Privacy, Information Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Governance, Security Management, Computer Security Incident Management, Personally Identifiable Information, Law, Regulation, and Compliance, Data Security, Governance, Information Assurance, Document Management, Security Controls, Threat Management, Health Information Management, General Data Protection Regulation (GDPR), Compliance Management, Regulatory Compliance, Training Programs, Compliance Training
Beginner · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Mental Health Diseases and Disorders, Trauma Care, Mental Health, Psychiatric Assessments, Psychology, Psychotherapy, Mental and Behavioral Health, Cognitive Behavioral Therapy, Stress Management, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Alfaisal University | KLD
Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Mental Health, Mindfulness, Community Health, Social Justice, Health Equity, Stress Management, Public Health, Infectious Diseases, Social Sciences, Media and Communications, Liberal Arts, Diversity Awareness, Cultural Responsiveness, Learning Strategies, Biology, Health Care
Beginner · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Healthcare Ethics, Clinical Leadership, Patient Advocacy, Patient Safety, Clinical Nursing, Patient-centered Care, Informed Consent, Nursing Practices, Health Care Procedure and Regulation, Accountability, Risk Management, Health Insurance Portability And Accountability Act (HIPAA) Compliance
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Health Technology, Clinical Informatics, Health Informatics, Healthcare Industry Knowledge, Cloud Computing, Health Care, Cloud Solutions, Medical Privacy, Care Management, Innovation
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Cloud API, Health Informatics, Data Import/Export, Data Mapping, Health Care, Health Information Management, Data Store, Web Development
Intermediate · Project · Less Than 2 Hours