Customer segmentation courses can help you learn demographic analysis, psychographic profiling, and behavioral segmentation strategies. You can build skills in data interpretation, targeted marketing, and customer journey mapping. Many courses introduce tools like Google Analytics and customer relationship management (CRM) software, that support analyzing customer data and implementing effective segmentation strategies.

Pontificia Universidad Católica del Perú
Skills you'll gain: Business Modeling, Value Propositions, Target Market, Customer Analysis, Business Process Modeling, Business Planning, Strategic Partnership, Competitive Analysis, Business Strategies, Market Opportunities, Business Analysis, Market Analysis, Business Development, New Business Development, Financial Analysis, Resource Management, Customer Relationship Management, Cost Accounting, Product Knowledge, Revenue Management
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Mapping, Cross-Functional Collaboration, Kanban Principles, Process Analysis, Employee Engagement, Process Optimization, Operational Excellence, Operational Efficiency, Continuous Improvement Process, Quality Management, Process Improvement, Workflow Management, Leadership, Waste Minimization, Change Management
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Data Strategy, Business Modeling, Data Ethics, Design Thinking, Innovation, Customer Data Management, Augmented and Virtual Reality (AR/VR), Market Opportunities, Data Governance, Technology Strategies, Data Management, Data-Driven Decision-Making, Platform As A Service (PaaS), Product Development, Big Data, Customer Insights, Strategic Thinking, Systems Thinking, Digital Transformation, Business Transformation
Beginner · Specialization · 3 - 6 Months

28DIGITAL
Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Processing, JSON, Data Sharing, Data Mining, Interoperability, Extensible Markup Language (XML), Web Services, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Relationship Building, Customer experience strategy (CX), Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Target Audience, Value Propositions, Solution Delivery, Business Analysis, Web Analytics
Beginner · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Marketing, Digital Advertising, Marketing Strategies, New Product Development, Digital Marketing, Consumer Behaviour, MarTech, Marketing Channel, Product Promotion, Digital Transformation, Customer Engagement, Branding, Price Negotiation
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Data Visualization, Data Compilation, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Data Management
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Business Process Modeling, Data Storytelling, Responsible AI, AI Product Strategy, Business Process, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Google Gemini, Sales Strategy, Sales Presentations, ChatGPT, Generative AI, Sustainable Development, Social Impact, Innovation, Customer Relationship Management (CRM) Software, Environmental Social And Corporate Governance (ESG), Product Knowledge
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Business Analysis, Business Process Modeling, Process Optimization, Requirements Management, Business Requirements, Process Analysis, Data Modeling, Stakeholder Analysis, Agile Methodology, Requirements Analysis, Process Improvement, User Story, Data Flow Diagrams (DFDs), Gap Analysis
Beginner · Course · 1 - 3 Months

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Product Development, Customer experience improvement, Case Studies, Collaboration
Beginner · Course · 1 - 3 Months

Intel
Skills you'll gain: Artificial Intelligence, AI Enablement, Discussion Facilitation, Company, Product, and Service Knowledge, Responsible AI, Machine Learning, Data Analysis, Business Research, B2B Sales
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Model Evaluation, Exploratory Data Analysis, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Preprocessing, Data Analysis, Classification Algorithms, Matplotlib, Python Programming, Machine Learning
Beginner · Guided Project · Less Than 2 Hours