Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.

Arizona State University
Skills you'll gain: Negotiation, Conflict Management, Collaboration, Communication, Problem Solving, Decision Making, Emotional Intelligence, Planning, Self-Awareness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Corporate Communications, Internal Communications, Strategic Communication, Media Relations, Stakeholder Communications, Stakeholder Engagement, Intercultural Competence, Public Relations, Cultural Diversity, Communication Strategies, Business Ethics, Crisis Management, Cultural Sensitivity, Ethical Standards And Conduct, Digital Communications, Drive Engagement, Employee Engagement, Branding
★ 4.7 (33) · Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Performance Measurement, Verbal Communication Skills, Problem Solving, Communication
★ 4.6 (97) · Beginner · Course · 1 - 3 Months

California Institute of the Arts
Skills you'll gain: Executive Presence, Non-Verbal Communication, Verbal Communication Skills, Empathy, Active Listening, Rapport Building, Business Communication, Persuasive Communication, Teamwork, Influencing, Empowerment, Initiative and Leadership, Adaptability
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Conflict Management, Mediation, Leadership, Clinical Leadership, De-escalation Techniques, Communication, Team Collaboration, Emergency Response, Interpersonal Communications, Public Health, Crisis Intervention, Non-Verbal Communication, Empathy & Emotional Intelligence
★ 4.4 (65) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Storytelling, Oral Expression, Public Speaking, Media and Communications, Persuasive Communication, Communication, Interviewing Skills, Interpersonal Communications, Content Creation, Driving engagement, Writing, Rapport Building, Liberal Arts
★ 4.6 (23) · Beginner · Course · 3 - 6 Months

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Drive Engagement, Leadership Studies, Self-Awareness, Intercultural Competence, Empathy, Initiative and Leadership, Leadership, Cultural Responsiveness, Interpersonal Communications, Communication Strategies, Emotional Intelligence, Active Listening, Communication, Culture
★ 4.9 (1.8K) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Organizational Development, Customer Complaint Resolution, AI literacy, Quality Assessment, Emotional Intelligence, Knowledge Transfer, Active Listening, ChatGPT, Communication, Customer Analysis, Customer and Client Support, Quality Improvement, Customer Support, Content Performance Analysis, Independent Thinking, Customer Communications Management
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Diversity Awareness, Interpersonal Communications, Empathy & Emotional Intelligence, Corporate Sustainability, Social Justice, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Stakeholder Engagement, Constructive Feedback, Climate Change Adaptation
★ 4.7 (49) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient Education And Counseling, Patient Coordination, Law, Regulation, and Compliance, Educational Materials, Needs Assessment, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: Invoicing, Accounts Payable, Vendor Relationship Management, Billing Inquiries, Vendor Management, Payment Processing and Collection, Process Flow Diagrams, Workflow Management, Business Communication, Accounts Payable and Receivable, Payment Processing, Standard Operating Procedure, Document Management, Communication, Communication Strategies, Procedure Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Patient-centered Care, Clinical Supervision, Clinical Experience, Healthcare Ethics, Basic Patient Care, Patient Communication, Patient Advocacy, Dignity in Care, Patient Treatment, Patient Safety, Patient Evaluation, Health Care, Ethical Standards And Conduct, Health Assessment, Professionalism, Communication, Healthcare Industry Knowledge, Empathy, Decision Making, Critical Thinking and Problem Solving
Beginner · Course · 1 - 4 Weeks