
Coursera
Skills you'll gain: Dashboard Creation, Dashboard, Report Writing, Business Reporting, Technical Support, IT Management, Data Analysis, Help Desk Support, Product Support, Data Literacy, AI literacy, System Support, Technical Communication, Data Presentation, Analytical Skills, Data-Driven Decision-Making, Self Service Technologies, Problem Solving
Intermediate · Course · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity Awareness, Disabilities, Technical Communication, Diversity Equity and Inclusion Initiatives, Interactive Learning, Technical Writing, Visual Impairment Education, End User Training and Support, Education Software and Technology, Microsoft Office, Microsoft Windows
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Continuity Planning, Business Continuity, Contingency Planning, Disaster Recovery, Crisis Management, Public Health and Disease Prevention, Public Health, Infection Control, Infectious Diseases, Risk Management, Epidemiology, Process Validation, Risk Analysis, Verification And Validation, Diagnostic Tests, Leadership, Education and Training, Pharmaceuticals, Health Disparities, Case Studies
Intermediate · Course · 3 - 6 Months

Fundação Instituto de Administração
Skills you'll gain: Data Visualization, Data Presentation, Business Analytics, Regression Analysis, Descriptive Statistics, Data Analysis, Data-Driven Decision-Making, Statistical Inference, Statistical Methods, Data Strategy, Analytics, Strategic Decision-Making, Statistical Analysis, Data Science, Probability & Statistics, Statistical Hypothesis Testing, Statistical Modeling, Correlation Analysis
Intermediate · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Infrastructure Architecture, Requirements Analysis, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, Service Level, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, Quality Management, IT Management, Intranet, Continuous Improvement Process, Help Desk Support, Process Design, Systems Integration, Operations, Account Management, Inbound Calls
Intermediate · Course · 3 - 6 Months
INSEAD
Skills you'll gain: Intellectual Property, Blockchain, Business Transformation, Business Leadership, Governance, Strategic Leadership, FinTech, Technology Strategies, Business, Business Modeling, Business Strategy, Emerging Technologies, Digital Transformation, New Business Development, Innovation, Organizational Structure, Social Impact, Regulatory Compliance, Distributed Computing, Cost Reduction
Mixed · Course · 1 - 3 Months

Skills you'll gain: Linux Administration, Linux, Package and Software Management, Remote Access Systems, File Management, Linux Commands, Operating System Administration, OS Process Management, Ubuntu, Red Hat Enterprise Linux, Systems Administration, System Monitoring, File Systems, General Networking, Event Monitoring, System Configuration, Network Troubleshooting, Software Installation, Service Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Technical Support, Technical Support and Services, Customer Service, Product Support, End User Training and Support, Customer Relationship Building, Technical Communication, Business Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Telehealth, Patient Safety, Health Technology, Medical Equipment and Technology, Help Desk Support, Medical Support, Technical Support, Health Informatics, Information Technology Operations, Health Care, Issue Tracking, Change Control, Medical Devices, Network Troubleshooting, Change Requests, Disaster Recovery, Technical Documentation, General Networking
Mixed · Course · 1 - 4 Weeks

Total Seminars
Skills you'll gain: Peripheral Devices, Computer Displays, Remote Access Systems, Display Devices, Desktop Support, Operating System Administration, Microsoft Windows, Hardware Troubleshooting, Software Installation, USB, Computer Hardware, Technical Support and Services, System Configuration, Technical Support, Help Desk Support, Networking Hardware, Operating Systems, Technical Services, Data Storage
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Stakeholder Engagement, Process Mapping, Business Process, Stakeholder Management, Business Workflow Analysis, Process Analysis, Workflow Management, Business Transformation, Business Analysis, Process Management, Business Process Management, Business Process Improvement, Stakeholder Analysis, Stakeholder Communications, Business Requirements, Gap Analysis, Requirements Elicitation, Digital Transformation, Technology Strategies, Competitive Analysis
Beginner · Course · 1 - 4 Weeks