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  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of Michigan

    Evaluating Designs with Users

    Skills you'll gain: Usability Testing, User Experience Design, User Experience, UI/UX Research, User Research, Design Research, Usability, Human Computer Interaction, Test Planning, Technical Communication, Interviewing Skills

    4.8 stars, 306 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (306) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • S

    Skillshare

    Brand Identity Design: Develop an Efficient Workflow

    Skills you'll gain: Client Services, Presentations, Process Design, Sales Presentations, Brand Strategy, Branding, Workflow Management, Graphic Design, Creative Design, Style Guides, Relationship Management, Process Management, Ideation, Typography, Business Research, Project Documentation

    Beginner · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Michigan

    Understanding User Needs

    Skills you'll gain: UI/UX Research, Qualitative Research, User Research, Design Research, User Experience, User Experience Design, Research Methodologies, Usability, Needs Assessment, Research and Design, Interviewing Skills, Research, Human Computer Interaction, Data Collection

    4.7 stars, 552 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (552) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    University of Michigan

    UX Design: From Concept to Prototype

    Skills you'll gain: User Experience, User Experience Design, User Story, Prototyping, Wireframing, User Interface and User Experience (UI/UX) Design, User Centered Design, Interactive Design, Ideation, Conceptual Design, Interaction Design, Persona (User Experience), User Interface (UI), Design, Usability Testing, Storyboarding, Mockups, Scenario Testing

    4.7 stars, 304 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (304) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • I

    Indian Institute of Technology Guwahati

    UX Design: An Introduction

    Skills you'll gain: User Experience Design, User Experience, Experience Design, Human Computer Interaction, User Interface and User Experience (UI/UX) Design, User Centered Design, Usability, User Interface (UI), Interaction Design, User Interface (UI) Design, Design Software

    4.4 stars, 13 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.4 (13) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • K

    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care

    Mixed · Course · 1 - 4 Weeks

    Category: New
    New
    Status: Free trial
    Free trial
  • C

    Coursera

    High-Fidelity Design and User Testing with Figma

    Skills you'll gain: Usability Testing, Usability, Figma (Design Software), Responsive Web Design, User Experience Design, Interaction Design, User Experience, User Centered Design, UI/UX Research, Prototyping, User Interface and User Experience (UI/UX) Design, Software Design Documents, Style Guides, Design Specifications, Mockups, Software Documentation, User Interface (UI) Design, UI Components, Wireframing

    5 stars, 8 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 5 (8) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    High-Fidelity Design and User Testing with Sketch

    Skills you'll gain: Usability Testing, Usability, User Centered Design, User Experience Design, Responsive Web Design, Software Design Documents, Prototyping, Interaction Design, Software Documentation, Mockups, Systems Design, UI/UX Research, Design, Wireframing, User Interface (UI) Design, Design Elements And Principles

    5 stars, 10 reviews, Intermediate, Course, 1 - 4 Weeks

    ★ 5 (10) · Intermediate · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    UI/UX Design with Sketch: Travel Booking App

    Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, User Interface (UI), User Interface (UI) Design, Prototyping, Usability, User Experience Design, User Experience, UI Components, Application Design, Interactive Design, Layout Design, Design Software

    Beginner · Guided Project · Less Than 2 Hours

  • T

    Tecnológico de Monterrey

    Design and innovation of business model

    Skills you'll gain: Business Modeling, Business Architecture, Entrepreneurship, Storytelling, Design Thinking, Business Strategies, Process Design, Innovation, Strategic Thinking, Systems Thinking, New Business Development, Media and Communications, Case Studies, Market Opportunities, Value Propositions, General Networking

    3.8 stars, 10 reviews, Advanced, Course, 1 - 4 Weeks

    ★ 3.8 (10) · Advanced · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Virginia

    Experiencing Design: Deepening Your Design Thinking Practice

    Skills you'll gain: Design Thinking, Innovation, Ideation, Creative Thinking, Strategic Thinking, Open Mindset, Overcoming Obstacles, Growth Mindedness, Collaboration, Dealing With Ambiguity, Empathy

    4.7 stars, 71 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (71) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • F

    Fractal Analytics

    Design Thinking for Data Professionals

    Skills you'll gain: A/B Testing, Design Thinking, User Centered Design, Design and Product, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Stakeholder Analysis, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving, Product Testing

    4.6 stars, 18 reviews, Intermediate, Course, 1 - 3 Months

    ★ 4.6 (18) · Intermediate · Course · 1 - 3 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular service design courses

  • Evaluating Designs with Users: University of Michigan
  • Brand Identity Design: Develop an Efficient Workflow: Skillshare
  • Understanding User Needs: University of Michigan
  • UX Design: From Concept to Prototype: University of Michigan
  • UX Design: An Introduction: Indian Institute of Technology Guwahati
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • High-Fidelity Design and User Testing with Figma: Coursera
  • High-Fidelity Design and User Testing with Sketch: Coursera
  • UI/UX Design with Sketch: Travel Booking App: Coursera
  • Design and innovation of business model: Tecnológico de Monterrey

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