Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Arbitration, Price Negotiation, Planning, Strategic Planning, Conflict Management, Communication, Cultural Diversity, Business Ethics, Decision Making
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Emotional Intelligence, Personal Development, Empathy & Emotional Intelligence, Self-Awareness, Persistence, Self-Motivation, Adaptability, Resilience, Interpersonal Communications, Cultural Diversity, Communication, Decision Making
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Design Thinking, Innovation, Problem Solving, Entrepreneurship, Brainstorming, Lean Methodologies, Team Oriented, Ideation, Business Research, Complex Problem Solving, Case Studies, Analysis, Customer Insights
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: User Experience Design, User Story, Prototyping, Wireframing, User Centered Design, Ideation, Conceptual Design, Interaction Design, User Interface (UI), Usability Testing, Storyboarding, Mockups, User Research
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Community Development, Crisis Management, Creativity, Social Impact, Cultural Diversity, Social Sciences, Sustainable Development, Innovation, Decision Making, Economic Development, Economics
Beginner · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Research Design, Research, Research Methodologies, Surveys, Qualitative Research, Scientific Methods, Business Research, Research Reports, Data Collection, Sample Size Determination, Analysis, Ethical Standards And Conduct, Decision Making, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Engineering Calculations, Mechanical Engineering, Numerical Analysis, Chemistry, Physics, Simulation and Simulation Software, Mathematical Modeling, Differential Equations
Advanced · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, Model Evaluation, Regression Analysis, Microsoft Excel, Excel Formulas, Trend Analysis, Case Studies, Business Mathematics, Business Metrics, Predictive Modeling, Data Presentation, Statistical Visualization, Graphing, Business Economics, Statistical Modeling, Business Analytics, Decision Making, Process Optimization, Statistical Analysis
Intermediate · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Enterprise Resource Planning, Material Requirements Planning, Production Management, Data Integration, Business Process Management, Digital Transformation, Data Security, Internet Of Things, Data Management, Decision Making
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Standards, Safety Training, Health Care, Healthcare Industry Knowledge, Health Care Administration, Quality Improvement, Continuous Quality Improvement (CQI), Problem Management, Risk Analysis
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Graph Theory, Database Design, Big Data, Network Analysis, Analytics, Data Management, Query Languages, Computing Platforms, Scalability, Unsupervised Learning, Distributed Computing, Algorithms
Mixed · Course · 1 - 3 Months