Problem solving courses can help you learn critical thinking, analytical reasoning, creative brainstorming, and decision-making strategies. You can build skills in identifying root causes, evaluating solutions, and implementing effective action plans. Many courses introduce tools like flowcharts, mind mapping software, and data analysis techniques, which help you visualize problems and track progress.

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Earned Value Management, Team Motivation, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Management, Team Leadership, Project Management, Project Management Life Cycle, Project Scoping, Project Documentation, Project Schedules, Meeting Facilitation, Agile Project Management, Stakeholder Analysis, Quality Management, Work Breakdown Structure, Risk Management, Cost Management, Decision Making
Beginner · Course · 1 - 3 Months

IESE Business School
Skills you'll gain: Case Studies, Financial Analysis, Market Share, People Management, Strategic Decision-Making, Marketing Management, Business Management, Corporate Strategy, Decision Making, Financial Statement Analysis, Business Analysis, Strategic Thinking, Consumer Behaviour, Complex Problem Solving, Brand Management, Leadership and Management
Beginner · Course · 1 - 3 Months

ESSEC Business School
Skills you'll gain: Operational Excellence, Operational Efficiency, Operations Management, Kaizen Methodology, Business Operations, Process Improvement, Business Process Management, Quality Improvement, Process Improvement and Optimization, Lean Methodologies, Lean Manufacturing, Continuous Improvement Process, Kanban Principles, Culture Transformation, Six Sigma Methodology, Management Training And Development, Complex Problem Solving, Performance Management, Waste Minimization
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Patient Safety, Systems Thinking, Health Systems, Safety Standards, Safety Training, Health Care, Healthcare Industry Knowledge, Health Care Administration, Quality Improvement, Continuous Quality Improvement (CQI), Problem Management, Risk Analysis
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Lean Six Sigma, Performance Improvement, Statistical Process Controls, Operational Analysis, Process Improvement, Statistical Methods, Continuous Improvement Process, Innovation, Operations Management, Probability & Statistics, Problem Solving
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Innovation, Ideation, Stakeholder Analysis, Creative Thinking, User Research, Human Centered Design, Design Research, Open Mindset, Project Scoping, User Experience, Persona Development, Project Planning, Process Mapping, Value Engineering, Product Development, Growth Mindedness, Strategic Thinking, Creativity
Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Social Justice, Health Equity, Social Determinants Of Health, Sustainable Development, Empowerment, Community Development, Social Impact, Community and Social Work, Diversity Equity and Inclusion Initiatives, Self-Awareness, Student Engagement, Interactive Learning, Needs Assessment, Analytical Skills, Cultural Diversity, Decision Making
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Relational Databases, Databases, Database Theory, Database Design, Database Systems, Database Management, SQL, Database Architecture and Administration, Database Management Systems, Query Languages, Data Modeling, Transaction Processing, Data Management, Data Integrity, System Design and Implementation, Information Technology, Data Analysis, Information Architecture, Problem Solving, Logical Reasoning
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Financial Statements, Supply Chain Management, Case Studies, Financial Analysis, Supply Chain Planning, Process Mapping, Logistics, Product Strategy, Income Statement, Business Strategy, Organizational Change, IT Management, Balance Sheet, Information Systems, Change Management, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

TecnolĂłgico de Monterrey
Skills you'll gain: Critical Thinking, Independent Thinking, Decision Making, Strategic Decision-Making, Systems Thinking, Complex Problem Solving, Creative Thinking, Analysis, Ethical Standards And Conduct, Research
Intermediate · Course · 1 - 4 Weeks