
California Institute of the Arts
Skills you'll gain: Service Improvement, Business Process Automation, Process Improvement, Customer experience improvement, Sales Process, Client Services, Project Scoping, Presentations, Expectation Management, Business Planning, Brand Strategy, Web Presence, Scope Management, Entrepreneurship, Business Development, Professional Networking, Branding, Portfolio Management, Value Propositions
Intermediate · Course · 1 - 3 Months

LearnQuest
Skills you'll gain: Sales Pipelines, Prospecting and Qualification, Sales Development, Sales Process, Persuasive Communication, Sales Management, Communication, Value Propositions, B2B Sales, Technical Sales, Sales Prospecting, Overcoming Objections, Communication Strategies, Customer Relationship Management (CRM) Software, Product Demonstration, Sales, Sales Strategy, Lead Generation, Market Analysis, Market Dynamics
Beginner · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Oral Expression, Verbal Communication Skills, Communication, Language Competency, Oral Comprehension, Business Communication, Language Learning, Vocabulary, Collaboration, Booking (Sales), Grammar, Time Management, Hotels and Accommodations, Critical Thinking
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Language Competency, Language Learning, English Language, Customer Service, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication
Mixed · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Business Strategies, Business Strategy, Digital Analysis, Business Planning, Technology Strategies, Strategic Planning, Digital Transformation, Innovation, Organizational Strategy, Business Transformation, Business Modeling, Emerging Technologies, Business Analysis Tools, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Proposal Writing, Proposal Development, Fundraising, Prospecting and Qualification, Philanthropy, Drive Engagement, Negotiation, Stakeholder Engagement, Closing (Sales), Relationship Management, Contract Compliance, Relationship Building
Beginner · Course · 1 - 3 Months

Skills you'll gain: Canva (Software), Teaching, Design, Marketing Collateral, Digital Design, Graphic Design, Business Marketing, Marketing Materials, Creative Design, Editing, Graphic and Visual Design Software, Marketing Design, User Accounts, Digital Assets, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management
Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Financial Analysis, Financial Acumen, Financial Statement Analysis, Financial Statements, Entrepreneurial Finance, Balance Sheet, Gross Profit, Finance, Operating Cost, Financial Accounting, Income Statement, Accounting, Business Metrics, Business Valuation, Corporate Finance, Return On Investment, Cash Management, Working Capital, Investments
Beginner · Course · 1 - 4 Weeks

The State University of New York
Skills you'll gain: Business Planning, Working With Children, Small Business Accounting, Tax Management, Policy Development, Fiscal Management, Parent Communication, Contract Management, Program Standards, Revenue Management, Budgeting, Insurance, Cost Estimation, Payment Processing, Tax Compliance
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, AI Personalization, Customer Communications Management, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Target Audience, Customer experience improvement, Customer Support, AI Integrations, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer Relationship Building, Customer Data Management, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Data-Driven Marketing, Customer Analysis, Relationship Management, Marketing Strategies, Return On Investment, Equities, Predictive Modeling
Beginner · Course · 1 - 4 Weeks