
AI CERTs
Skills you'll gain: AI Personalization, Personalized Service, Operations Support Systems, Customer Analysis, Telecommunications, Customer Retention, Network Performance Management, Responsible AI, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Network Architecture, Computer Networking, Emerging Technologies, Digital Communications, Generative AI Agents, Generative AI, Network Protocols, System Design and Implementation, Communication
★ 4.5 (21) · Advanced · Specialization · 1 - 3 Months

Tecnológico de Monterrey
Skills you'll gain: Customer Engagement, Target Market, Digital Advertising, Digital Analysis, Customer Retention, Customer Relationship Building, Search Engine Optimization, Sales Prospecting, Brand Loyalty, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Strategic Communication, Customer experience strategy (CX), Digital Marketing Tools, Cash Flows, Web Analytics
★ 4.9 (153) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer experience strategy (CX), Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Market Opportunities, Business Modeling, Organizational Structure, Market Data
★ 4.9 (72) · Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Nutritional Assessment, Predictive Analytics, Machine Learning Methods, Maternal Health, Machine Learning, Diagnostic Tests, Health Systems, Operating Cost, Nutrition and Diet, Market Dynamics, Water Resources, Food Safety and Sanitation, Manufacturing and Production, Behavioral Economics, Business Economics, Environment, Molecular Biology, Production Management, Consumer Behaviour, Molecular, Cellular, and Microbiology
★ 4.9 (37) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Planogram, Inventory and Warehousing, Product Assortment, Retail Management, Global Marketing, Merchandising, Warehouse Operations, Warehouse Management, Reverse Logistics, Inventory Management System, Marketing, Supply Chain, Operations Management, Warehousing, Logistics, Product Management, Business Strategy, Sales, Operational Efficiency, Customer Relationship Management
★ 4.4 (8) · Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Product Lifecycle Management, Performance Measurement, Manufacturing Operations, Supply Chain Management, Manufacturing and Production, Operations Management, Enterprise Resource Planning, Production Planning, Material Requirements Planning, Data Integration, Business Process Management, Data Collection, Digital Transformation, Data Security, Enterprise Application Management, Data Management, Decision Making
★ 4.6 (645) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Process Design, Business Process Automation, Application Development, Process Modeling, Application Design, Automation, Business Process, Data Integration, Data Modeling, Identity and Access Management
★ 3.7 (73) · Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Governance, Corporate Sustainability, Diversity and Inclusion, Corporate Strategy, Corporate Communications, Business Ethics, Crisis Management, Governance Risk Management and Compliance, Enterprise Risk Management (ERM), Social Impact, Advocacy, Stakeholder Management, Public Relations, Stakeholder Engagement, Risk Management, Executive Recruitment, Stakeholder Analysis
★ 4.8 (180) · Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Music, Music History, Intellectual Property, Music Performance, Performing Arts, Consumer Behaviour, Event Management, Events and Conferences, Regulation and Legal Compliance, Production Process, Regulatory Compliance, Digital Transformation, Promotional Strategies
★ 4.7 (126) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Negotiation, Active Listening, Rapport Building, Interpersonal Communications, Goal Setting, Trustworthiness, Communication, Influencing, Expectation Management, Emotional Intelligence
★ 4.6 (521) · Mixed · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Transportation, Supply Chain, and Logistics, Warehouse Management, Supply Chain Management, Warehousing, Warehouse Operations, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Delivery, Transportation Operations, Order Fulfillment, Relationship Management, Supplier Relationship Management, Supplier Management, Cash Flows, Complex Problem Solving
★ 4.8 (93) · Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
★ 4.3 (15) · Beginner · Guided Project · Less Than 2 Hours