
Skills you'll gain: Canva (Software), Color Matching, Color Theory, Sales, Design, Sales Strategy, Marketing Materials, Creative Design, Design Elements And Principles, Digital Design, Intellectual Property, Graphic and Visual Design Software, Design Software, Digital Assets, Asset Protection, Marketing
Intermediate · Guided Project · Less Than 2 Hours

United Cities and Local Governments of Africa
Skills you'll gain: Project Finance, Risk Management, Finance, Financial Policy, Risk Analysis, Fiscal Management, Community Development, Capital Expenditure, Decision Making, Financial Systems, Economic Development, Sustainable Development, Tax Management, Tax, Revenue Management, Governance, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
Beginner · Guided Project · Less Than 2 Hours

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Regression Analysis, Data Science, Statistical Machine Learning, Data-Driven Decision-Making, R Programming, Statistical Inference, Applied Machine Learning, Machine Learning, Statistical Methods, R (Software), Data Analysis
Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales, Sales Development, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Data Quality, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks
Emory University
Skills you'll gain: Marketing Channel, Strategic Marketing, Marketing Strategies, Business Marketing, Marketing Planning, Go To Market Strategy, Target Market, Customer Analysis, Value Propositions, Market Opportunities, Case Studies, B2B Sales, Consumer Behaviour, Strategic Thinking, Competitive Analysis, Auditing, Resource Allocation
Intermediate · Course · 1 - 4 Weeks
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Conversion Funnel Analysis, Web Analytics, Google Analytics, Ad Hoc Reporting, Customer Analysis, E-Commerce, Marketing Analytics, Event Monitoring, Performance Analysis, Performance Reporting
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Product Assortment, Customer Communications Management, Content Management Systems, Retail Management, Retail Store Operations, Payment Processing, Payment Systems, Merchant Services, E-Commerce, Web Content, Product Management, Shipping and Receiving, Sales Tax, Marketing, Account Management, System Configuration, Business
Beginner · Guided Project · Less Than 2 Hours

Universidad de Palermo
Skills you'll gain: Canva (Software), No-Code Development, Google Gemini, Lead Generation, Content Scheduling, Content Creation, Gemini, Social Media Content, Email Automation, Email Marketing, Make.com, AI powered creativity, Digital Media Strategy, Generative AI, Digital Content, Data-Driven Marketing, Marketing Strategies, Digital Brand Strategy, Digital Marketing, Product Design
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Security, Data Access, Customer Relationship Management (CRM) Software, Security Controls, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Personalized Service, Workflow Management, Process Development, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation
Beginner · Course · 1 - 4 Weeks