• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    BI Dashboard Developer: Design, Build, and Deploy Dashboards

    Skills you'll gain: Dashboard, Business Reporting, Data Visualization, Business Intelligence, Data Storytelling, Tableau Software, Data Modeling, Business Intelligence Software, Data Presentation, Key Performance Indicators (KPIs), Performance Reporting, Statistical Visualization, Interactive Data Visualization, Report Writing, Performance Measurement, Data Visualization Software, Business Analytics, Performance Metric, Business Metrics, Data Analysis

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Introduction to Trading, Machine Learning & GCP

    Skills you'll gain: Machine Learning Methods, Model Evaluation, Machine Learning, Google Cloud Platform, Model Training, Machine Learning Algorithms, Applied Machine Learning, Supervised Learning, Machine Learning Software, Time Series Analysis and Forecasting, Financial Trading, Deep Learning, Statistical Machine Learning, Model Optimization, Artificial Intelligence and Machine Learning (AI/ML), Artificial Neural Networks, Securities Trading, Technical Analysis, Cloud Platforms, Finance

    4
    Rating, 4 out of 5 stars
    ·
    900 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Introduction to Good Clinical Practice

    Skills you'll gain: Good Clinical Practices (GCP), Clinical Research, Clinical Trials, Clinical Research Ethics, Informed Consent, Clinical Data Management, Drug Development, Health Equity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    528 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Politecnico di Milano

    Artificial Intelligence: an Overview

    Skills you'll gain: Machine Learning Methods, Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Intellectual Property, AI literacy, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Legal Risk, Reinforcement Learning, Artificial Intelligence, General Data Protection Regulation (GDPR), Infrastructure Architecture, Dimensionality Reduction, Cloud Platforms, Deep Learning, Social Impact, Artificial Neural Networks

    4.6
    Rating, 4.6 out of 5 stars
    ·
    885 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    Sage Publications

    Project Management

    Skills you'll gain: Stakeholder Management, Teamwork, Stakeholder Engagement, Project Closure, Project Management, Conflict Management, Project Design, Stakeholder Communications, Collaboration, Leadership and Management, Team Management, Project Management Life Cycle, Resource Management, Resource Allocation, Leadership Studies, Team Leadership, Project Coordination, Project Planning, Risk Management, Change Management

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    T

    The University of Sydney

    Critical Thinking Skills for University Success

    Skills you'll gain: Critical Thinking, Logical Reasoning, Deductive Reasoning, Critical Thinking and Problem Solving, Analytical Skills, Writing, Research, Problem Solving, Higher Education

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.2K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Introduction to Generative AI for Software Development

    Skills you'll gain: Prompt Engineering, Large Language Modeling, Prompt Patterns, LLM Application, Vibe coding, Generative AI, Code Review, Generative Model Architectures, Program Development, Software Development Methodologies, Machine Learning Methods, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)

    4.6
    Rating, 4.6 out of 5 stars
    ·
    662 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    S

    SkillsBooster Academy

    AI Transformation for Teams

    Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Enablement, Technology Roadmaps, Prompt Engineering Tools, Digital Transformation, Collaborative Software, Process Modeling, Business Transformation, Performance Metric, Performance Measurement, Team Oriented, AI Personalization, Organizational Leadership, Cross-Functional Team Leadership, Generative AI, Organizational Change, Leadership, Organizational Effectiveness, Change Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Successful Career Development

    Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Mentorship, Rapport Building, Relationship Building, Professionalism, Workforce Development, Relationship Management, Habit Formation, Personal Attributes, Growth Mindedness, Adaptability, Personal Development, Lifelong Learning, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.5K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Philosophy and the Sciences: Introduction to the Philosophy of Cognitive Sciences

    Skills you'll gain: Artificial Intelligence, Psychology, Human Development, Scientific Methods, Research

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Diálisis peritoneal

    Skills you'll gain: Nephrology, Dialysis, Patient Education And Counseling, Patient Education and Support, Chronic Diseases, Physiology, Nurse Education, Home Health Care, Nursing and Patient Care, Care Coordination, Nursing Care, Nutrition and Diet, Clinical Nutrition, Wound Care, Asepsis, Anatomy

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    C

    Chegg Skills

    Applied AI in Web Development

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Prompt Patterns, AI literacy, Multimodal Prompts, Data Ethics, ChatGPT, AI Workflows, Productivity, Business Writing, Anthropic Claude, Generative AI, Artificial Intelligence, Problem Solving, Programming Principles, Cascading Style Sheets (CSS), Software Development, HTML and CSS, Javascript, Web Development

    Beginner · Specialization · 1 - 3 Months

1…888990…523

In summary, here are 10 of our most popular technical support courses

  • BI Dashboard Developer: Design, Build, and Deploy Dashboards: Coursera
  • Introduction to Trading, Machine Learning & GCP: Google Cloud
  • Introduction to Good Clinical Practice: Novartis
  • Artificial Intelligence: an Overview: Politecnico di Milano
  • Project Management: Sage Publications
  • Critical Thinking Skills for University Success: The University of Sydney
  • Introduction to Generative AI for Software Development: DeepLearning.AI
  • AI Transformation for Teams: SkillsBooster Academy
  • Successful Career Development: Kennesaw State University
  • Philosophy and the Sciences: Introduction to the Philosophy of Cognitive Sciences: The University of Edinburgh

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok