
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Loss Prevention, Google Cloud Platform, Application Security, Threat Management, Vulnerability Management, Personally Identifiable Information, Data Security, Infrastructure Security, Event Monitoring, Threat Detection, Continuous Monitoring, Intrusion Detection and Prevention, System Monitoring, Security Information and Event Management (SIEM), Real Time Data
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Threat Detection, Scalability
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Incident Response, Cybersecurity, Cyber Attacks, Computer Security Incident Management, Security Awareness, Personally Identifiable Information, Cyber Risk, Threat Detection, Information Privacy, Safety and Security, Multi-Factor Authentication
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Distributed Computing, Dataflow, Java Programming, Java, Middleware, Scala Programming, Data Structures, System Programming, Programming Principles, Servers, Application Frameworks, Debugging, Algorithms, Performance Tuning, Network Protocols, Computer Science
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: User Feedback, Customer Service, Customer experience strategy (CX), Customer Engagement, Customer Insights, Customer Analysis, Communication, Continuous Improvement Process, Case Studies, Culture Transformation, Focus Group, Data-Driven Decision-Making, Social Media
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Kubernetes, Istio, Private Cloud, Cloud Applications, Google Cloud Platform, Multi-Tenant Cloud Environments, Cloud API, Application Deployment, General Networking, Network Infrastructure
Advanced · Project · Less Than 2 Hours

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Distributed Computing, Scalability, Database Design, Database Management Systems, Database Systems, Database Architecture and Administration, Database Management, Databases, Relational Databases, SQL, Query Languages, Performance Tuning, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks