
Google Cloud
Skills you'll gain: Load Balancing, Performance Stress Testing, Google Cloud Platform, Firewall, Cloud Infrastructure, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Security Controls, Back-End Web Development, Front-End Web Development
Intermediate · Project · Less Than 2 Hours

University of London
Skills you'll gain: Network Security, IT Security Architecture, OSI Models, TCP/IP, Threat Modeling, Computer Networking, Network Protocols, Cybersecurity, Application Security, Network Architecture, General Networking, Cryptographic Protocols, Vulnerability Assessments, Network Infrastructure, Exploit development, Network Model, Network Routing, Communication Systems
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Public Key Infrastructure, Cybersecurity, Information Systems Security, Data Security, Cyber Attacks, Information Assurance, Network Security, Risk Management Framework, Security Controls, Cryptography, Cryptographic Protocols, Key Management, Security Engineering, Threat Modeling, Security Management, Authorization (Computing), Encryption, Email Security, Data Integrity, Authentications
Intermediate · Course · 1 - 4 Weeks

EC-Council
Skills you'll gain: Network Security, Cybersecurity, Information Assurance, Cloud Security, Security Controls, Mobile Security, Data Security, Cryptography, Public Key Infrastructure, Cyber Security Policies, Authorization (Computing), Intrusion Detection and Prevention, Infrastructure Security, Network Monitoring, Wireless Networks, Authentications, Identity and Access Management, Enterprise Security, Cloud Computing, Data Loss Prevention
Beginner · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Customer Service, Greeting Customers, Customer Inquiries, Workflow Management, Sales Strategy, Selling Techniques, Client Services, Customer experience strategy (CX), General Sales Practices, Customer Support, Customer and Client Support, Client Support, Customer Advocacy, Customer experience improvement, Interpersonal Communications, Leadership, Customer Engagement, Verbal Communication Skills, Customer Communications Management, Communication
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Customer Support, Data Entry, Selling Techniques, Customer Relationship Building, Collaboration, Upselling, Teamwork, Customer Complaint Resolution, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Rice University
Skills you'll gain: Apache Kafka, Apache Spark, Apache Hadoop, Event-Driven Programming, Distributed Computing, Java Programming, Dataflow, Java, OS Process Management, Scala Programming, Data Structures, Programming Principles, Servers, Application Frameworks, Computer Programming, Algorithms, Performance Tuning, Computer Science, Functional Design, Scalability
Intermediate · Specialization · 3 - 6 Months

Logical Operations
Skills you'll gain: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Service Recovery, Personalized Service, Brand Loyalty, Communication, Friendliness, Customer Analysis, Communication Strategies, Active Listening, Conflict Management, Crisis Management, Crisis Intervention
Mixed · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Collaboration, Teamwork, Telephone Skills, Inbound Calls, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Record Keeping, Performance Metric, Customer experience improvement, Verbal Communication Skills, Problem Solving, Communication
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Help Desk Support, Customer and Client Support, Personal Attributes, Technical Support and Services, Customer Relationship Management, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Active Listening, Customer Service, Client Support, Customer Retention, Customer and Client Support, Customer Support, Empathy, Surveys, Customer experience improvement, Non-Verbal Communication, Market Research, Survey Creation, Brand Loyalty, Verbal Communication Skills, Customer Relationship Building, Customer Inquiries, Emotional Intelligence, Communication Strategies, Professional Development, Competitive Analysis
Beginner · Specialization · 3 - 6 Months