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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Popular Customer Success Courses and Certifications


  • U

    University of Colorado System

    Preventative Healthcare for the Newborn Baby

    Skills you'll gain: Preventative Care, Postpartum Care, Infant Care, Pediatrics, Public Health and Disease Prevention, Health Assessment, Endocrinology, Pharmacology, Clinical Monitoring, Cardiology, Diagnostic Tests, Laboratory Testing, Hematology, Communication Disorders, Infectious Diseases

    4.8 stars, 633 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.8 (633) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • U

    Universidad de Palermo

    Gestión de tecnologías de la información

    Skills you'll gain: IT Management, Customer Relationship Management, Enterprise Resource Planning, Business Process Management, Business Process, Customer Relationship Management (CRM) Software, Business Intelligence, Business Intelligence Software, Operations Management, Process Improvement, Business Operations, Information Technology, Business Technologies, Continuous Improvement Process, Information Systems, Information Technology Operations, Quality Management, IT Infrastructure, Information Technology Architecture, Technology Strategies

    4.9 stars, 481 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.9 (481) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • D

    DeepLearning.AI

    Building Systems with the ChatGPT API

    Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Large Language Modeling, Prompt Engineering, Prompt Patterns, AI Workflows, OpenAI, Generative AI Agents, Self Service Technologies, Jupyter

    4.7 stars, 359 reviews, Beginner, Project, Less Than 2 Hours

    ★ 4.7 (359) · Beginner · Project · Less Than 2 Hours

    Category: Free
    Free
  • M

    Microsoft

    Program Management Fundamentals

    Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Program Implementation, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration, Program Development, Project Closure

    4.7 stars, 108 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (108) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • S

    SkillUp

    The Product Owner Profession:  Unleashing the Power of Scrum

    Skills you'll gain: Agile Product Development, Sprint Planning, Product Management, Agile Methodology, Agile Project Management, Product Strategy, Product Planning, Sprint Retrospectives, Backlogs, Project Management, Product Development, Stakeholder Communications, Stakeholder Engagement, Meeting Facilitation, Prioritization

    4.5 stars, 172 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.5 (172) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    Universidad de los Andes

    Marketing Verde

    Skills you'll gain: Sustainable Business, Market Opportunities, Marketing Planning, Strategic Marketing, Value Propositions, Environmental Issue, Marketing, Marketing Communications, Communication Planning, Marketing Management, Consumer Behaviour, Branding, Business Strategy, Market Analysis, Sustainable Development, Target Market, Marketing Strategy and Techniques, Product Strategy, Brand Management, Communication Strategies

    4.8 stars, 2.2K reviews, Mixed, Course, 1 - 3 Months

    ★ 4.8 (2.2K) · Mixed · Course · 1 - 3 Months

    Category: Preview
    Preview
  • U

    University of Pennsylvania

    Global Trends for Business and Society

    Skills you'll gain: Demography, Market Trend, Trend Analysis, International Relations, International Finance, Socioeconomics, Social Sciences, Cultural Diversity, Political Sciences, Financial Systems, World History, Economic Development, Economics, Business Economics, Consumer Behaviour, Financial Policy, Public Safety and National Security, Governance

    4.8 stars, 926 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.8 (926) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • J

    Johns Hopkins University

    Building a Data Science Team

    Skills you'll gain: Employee Onboarding, Team Motivation, Interviewing Skills, New Hire Orientations, Organizational Leadership, Team Management, Team Building, Management Training And Development, Organizational Effectiveness, Team Leadership, People Management, Technical Management, Staff Management, Recruitment, Talent Recruitment, Recruitment Strategies, Empowerment, Data Science, Cross-Functional Collaboration

    4.5 stars, 3.3K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (3.3K) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • M

    Microsoft

    Preparing for AI-900: Microsoft Azure AI Fundamentals exam

    Skills you'll gain: Natural Language Processing, Microsoft Azure, Computer Vision, No-Code Development, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Predictive Modeling, Artificial Intelligence, AI literacy, Responsible AI

    4.7 stars, 233 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (233) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • E

    Emory University

    Survey analysis to Gain Marketing Insights

    Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Market Analysis, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Strategic Marketing, Business Research, Correlation Analysis, Marketing, Marketing Strategies, Exploratory Data Analysis, Data-Driven Decision-Making, Branding, Marketing Strategy and Techniques, Consumer Behaviour, Model Evaluation

    4.5 stars, 126 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.5 (126) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • I

    IESE Business School

    Marketing estratégico: claves para competir con éxito

    Skills you'll gain: Strategic Marketing, Marketing Planning, Product Marketing, Market Share, Marketing, Marketing Strategy and Techniques, Product Strategy, Customer Retention, Value Propositions, Target Market, Brand Strategy, Promotional Strategies, Marketing Communications, Customer Analysis, Branding, Market Analysis, Marketing Channel, Product Development, Market Dynamics, Business Intelligence

    4.8 stars, 695 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (695) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • G

    Goldman Sachs

    Fundamentals of Sales and Marketing, with Goldman Sachs 10,000 Women

    Skills you'll gain: Marketing Strategies, Strategic Marketing, Digital Marketing Tools, Target Market, Sales Strategy, Marketing Planning, Marketing, Marketing Effectiveness, Target Audience, Business Marketing, Sales Process, Sales, Marketing Strategy and Techniques, Marketing Analytics, Sales Development, Brand Strategy, Brand Marketing, Digital Marketing, Branding, Market Research

    4.6 stars, 1.4K reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (1.4K) · Mixed · Course · 1 - 4 Weeks

    Category: Free
    Free
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In summary, here are 10 of our most popular customer success courses

  • Preventative Healthcare for the Newborn Baby: University of Colorado System
  • Gestión de tecnologías de la información: Universidad de Palermo
  • Building Systems with the ChatGPT API: DeepLearning.AI
  • Program Management Fundamentals: Microsoft
  • The Product Owner Profession:  Unleashing the Power of Scrum: SkillUp
  • Marketing Verde: Universidad de los Andes
  • Global Trends for Business and Society: University of Pennsylvania
  • Building a Data Science Team: Johns Hopkins University
  • Preparing for AI-900: Microsoft Azure AI Fundamentals exam: Microsoft
  • Survey analysis to Gain Marketing Insights: Emory University

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