Sales courses can help you learn negotiation techniques, customer relationship management, sales strategy development, and effective communication skills. You can build expertise in lead generation, closing deals, and understanding buyer psychology. Many courses introduce tools like CRM software and sales analytics platforms, that support tracking performance and managing customer interactions.

Howard University
Skills you'll gain: Business Software, Information Systems, Enterprise Application Management, Management Information Systems, Information Technology, Enterprise Resource Planning, Information Systems Security, E-Commerce, Business Systems Analysis, Systems Analysis, Computer Hardware, Data Warehousing, Decision Support Systems, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Data Ethics, Business Process Management, Customer Relationship Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Graphic Design, Design, Graphic and Visual Design, Marketing Design, Graphic and Visual Design Software, Creative Design, Typography, Marketing Collateral, Graphical Tools, Design Elements And Principles, Marketing Materials
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Retail Sales, Verbal Communication Skills, Service Recovery
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Contract Management, Closing (Sales), Influencing, Planning
Mixed · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Financial Statements, Financial Modeling, Business Valuation, Financial Analysis, Financial Statement Analysis, Income Statement, Gross Profit, Microsoft Excel, Accounting, Bookkeeping, Balance Sheet, Investment Management, General Accounting, Business Metrics, Finance, Cash Flows, Strategic Decision-Making, Excel Formulas, Revenue Forecasting, Accounting Records
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Verbal Communication Skills, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Instagram, Meta Ads Manager, Advertising Campaigns, Social Media Management, Social Media, Advertising, Social Media Marketing, Social Media Campaigns, Online Advertising, Social Media Content, Digital Advertising, E-Commerce, Account Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Analysis, Persona Development, Customer Relationship Management, Customer Insights, Target Audience, Target Market, Marketing Strategies, Marketing Planning, Consumer Behaviour, Social Media, Product Knowledge, Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Prompt Engineering, Generative AI Agents, Standard Operating Procedure, Generative AI, Customer Support, AI literacy, Product Support, Customer Service, Procedure Development, Customer Analysis, LLM Application, Responsible AI, AI Workflows, AI Integrations, Customer experience improvement, Data Ethics, Customer Insights, Business Process Automation, User Feedback, Automation
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Persona Development, Performance Measurement, Smart Goals, Performance Analysis, Key Performance Indicators (KPIs), Social Media Strategy, Target Audience, Social Media Marketing, Social Media, Goal Setting, Social Media Content, Social Media Management, Active Listening, B2B Sales, Marketing Management, Drive Engagement, Marketing Strategies, Marketing Planning, Marketing, Social Media Analytics
Beginner · Course · 1 - 3 Months

SkillUp
Skills you'll gain: Benchmarking, Six Sigma Methodology, Team Leadership, Team Management, Lean Six Sigma, Logistics, Team Building, Organizational Effectiveness, Organizational Change, Management Training And Development, Team Motivation, Business Leadership, Organizational Strategy, Quality Improvement, Conflict Management, Change Management, Project Management, Leadership, Process Improvement, Performance Measurement
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Presentations, Canva (Software), Sales Presentations, Sales Presentation, Data Visualization, Graphical Tools, Design, Graphic Design, Design Software
Intermediate · Guided Project · Less Than 2 Hours