Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Imperial College London
Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities, Quantitative Research
Beginner · Specialization · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: Market Opportunities, Administrative Support, Entrepreneurship, Commercial Laws, Financial Analysis, New Business Development, Video Production, Media Production, Business Planning, Target Audience, Law, Regulation, and Compliance, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LangGraph, Generative AI Agents, Prompt Patterns, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Dashboard, Business Metrics, Infectious Diseases, Interactive Data Visualization, Public Health, Program Management, Analysis, Data Analysis Software, Data Collection
Advanced · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Social Sciences, Cultural Diversity, Interpersonal Communications, Conflict Management, Sociology, Program Evaluation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Display Devices, Semiconductors, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics Engineering, Electronic Systems, Electronics, Electronic Components, Equipment Design, Image Quality, Materials science, Technology Solutions, Engineering Calculations, Physics, Emerging Technologies, Engineering Analysis, Mathematical Modeling
Build toward a degree
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Data Pipelines, Apache Spark, Feature Engineering, Data Manipulation, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Technical Communication, Cloud Infrastructure, CI/CD, Cloud Computing, Agile Software Development, DevOps, Infrastructure As A Service (IaaS), Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Software Development, Amazon Web Services, Software Development Methodologies, Platform As A Service (PaaS), GitHub
Beginner · Course · 1 - 3 Months

Technical University of Munich (TUM)
Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling
Beginner · Specialization · 3 - 6 Months