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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    I

    Imperial College London

    Quality Improvement in Healthcare

    Skills you'll gain: Continuous Quality Improvement (CQI), Run Chart, Qualitative Research, Pareto Chart, Public Health, Patient Safety, Health Policy, Public Health and Disease Prevention, Health Equity, Health Systems, Community Health, Social Determinants Of Health, Clinical Leadership, Patient-centered Care, Data Quality, Scientific Methods, Health Care, Health Informatics, Health Disparities, Quantitative Research

    4.8
    Rating, 4.8 out of 5 stars
    ·
    126 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universitat de Barcelona

    Emprender la emprendeduría

    Skills you'll gain: Market Opportunities, Administrative Support, Entrepreneurship, Commercial Laws, Financial Analysis, New Business Development, Video Production, Media Production, Business Planning, Target Audience, Law, Regulation, and Compliance, Business Modeling

    4.4
    Rating, 4.4 out of 5 stars
    ·
    424 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    I

    IBM

    Agentic AI with LangChain and LangGraph

    Skills you'll gain: LangGraph, Generative AI Agents, Prompt Patterns, Agentic systems, LangChain, LLM Application, Responsible AI, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Software Development, Python Programming, Data Science

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Measuring and Maximizing Impact of COVID-19 Contact Tracing

    Skills you'll gain: Epidemiology, Dashboard, Business Metrics, Infectious Diseases, Interactive Data Visualization, Public Health, Program Management, Analysis, Data Analysis Software, Data Collection

    4.5
    Rating, 4.5 out of 5 stars
    ·
    1.3K reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Michigan

    Community Organizing for Social Justice

    Skills you'll gain: Community Organizing, Social Justice, Community Development, Diversity Awareness, Discussion Facilitation, Social Sciences, Cultural Diversity, Interpersonal Communications, Conflict Management, Sociology, Program Evaluation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    324 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Active Optical Devices

    Skills you'll gain: Display Devices, Semiconductors, Computer Displays, Systems Design, Electrical Engineering, Technical Design, Electronics Engineering, Electronic Systems, Electronics, Electronic Components, Equipment Design, Image Quality, Materials science, Technology Solutions, Engineering Calculations, Physics, Emerging Technologies, Engineering Analysis, Mathematical Modeling

    Build toward a degree

    3.9
    Rating, 3.9 out of 5 stars
    ·
    108 reviews

    Advanced · Specialization · 3 - 6 Months

  • C

    Coursera

    Getting Started in Microsoft SharePoint

    Skills you'll gain: Document Management, Intranet, Collaborative Software, Microsoft 365, Team Management, Content Management Systems, Newsletters, File Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    69 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    D

    DeepLearning.AI

    Data Modeling, Transformation, and Serving

    Skills you'll gain: Data Modeling, Data Transformation, Data Processing, Data Warehousing, Apache Hadoop, Extract, Transform, Load, Data Pipelines, Apache Spark, Feature Engineering, Data Manipulation, Star Schema, Applied Machine Learning, Real Time Data, Machine Learning

    4.5
    Rating, 4.5 out of 5 stars
    ·
    88 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    New York University

    Cyber Attack Countermeasures

    Skills you'll gain: Authentications, Public Key Infrastructure, Cryptography, Data Encryption Standard, Computer Security, Cybersecurity, Network Security, Security Controls, Encryption, Multi-Factor Authentication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    708 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Cloud Computing Foundations

    Skills you'll gain: Technical Communication, Cloud Infrastructure, CI/CD, Cloud Computing, Agile Software Development, DevOps, Infrastructure As A Service (IaaS), Continuous Delivery, Infrastructure as Code (IaC), Serverless Computing, Software Development, Amazon Web Services, Software Development Methodologies, Platform As A Service (PaaS), GitHub

    4.5
    Rating, 4.5 out of 5 stars
    ·
    277 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    T

    Technical University of Munich (TUM)

    Cost Accounting: Profit and Loss Calculation

    Skills you'll gain: Income Statement, Inventory Accounting, Profit and Loss (P&L) Management, Cost Accounting, Gross Profit, Management Accounting, Financial Accounting, Financial Statements, Inventory Management System, Operating Expense

    4.7
    Rating, 4.7 out of 5 stars
    ·
    81 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Cybersecurity Risk Management Frameworks

    Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Operational Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Cyber Threat Intelligence, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling

    4.7
    Rating, 4.7 out of 5 stars
    ·
    198 reviews

    Beginner · Specialization · 3 - 6 Months

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In summary, here are 10 of our most popular technical support courses

  • Quality Improvement in Healthcare: Imperial College London
  • Emprender la emprendeduría: Universitat de Barcelona
  • Agentic AI with LangChain and LangGraph: IBM
  • Measuring and Maximizing Impact of COVID-19 Contact Tracing: Johns Hopkins University
  • Community Organizing for Social Justice : University of Michigan
  • Active Optical Devices: University of Colorado Boulder
  • Getting Started in Microsoft SharePoint : Coursera
  • Data Modeling, Transformation, and Serving: DeepLearning.AI
  • Cyber Attack Countermeasures: New York University
  • Cloud Computing Foundations: Duke University

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