Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Quantum computing, Communication Systems, Emerging Technologies, Information Technology
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Medication Therapy Management, Drug Development, Clinical Trials, Pharmaceuticals, Pharmacotherapy, Pharmacology, Medical Prescription, Patient Education And Counseling, Clinical Pharmacy, Clinical Research, Patient Education and Support, Pre-Clinical Development, Patient Safety, Statistical Analysis, Value-Based Care, Epidemiology, Utilization Management, Program Evaluation, Public Health, Data Analysis
Intermediate · Specialization · 3 - 6 Months

Epic Games
Skills you'll gain: Unreal Engine, Virtual Environment, Version Control, 3D Assets, Video Game Development, Software Configuration Management, Game Design, Content Management, Computer Graphics, Software Versioning, User Interface (UI), Collaborative Software, Data Import/Export, Software Installation
Beginner · Course · 1 - 3 Months

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Blueprinting, Technical Drawing, Computer-Aided Design, Plot (Graphics)
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Generative Engine Optimization (GEO), Prompt Engineering, Web Analytics and SEO, Search Engine Optimization, Search Engine Marketing, Generative AI, Marketing Strategy and Techniques, Blogs, Digital Marketing, Content Marketing, Content Creation, Web Content, Semantic Web, Keyword Research, Content Strategy, Growth Strategies, Artificial Intelligence, Web Analytics, Competitive Analysis, Performance Measurement
Intermediate · Specialization · 1 - 3 Months

University of Colorado System
Skills you'll gain: Medical Emergency, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator, Emergency Medical Services, Emergency Medicine, Life Support, First Aid, Defibrillation, Patient Advocacy, Acute Care, Mental and Behavioral Health, Nephrology, Airway Management, Pharmacology, Patient-centered Care, Patient Evaluation, Psychosocial Assessments, Clinical Assessment, Physiology, Substance Abuse
Beginner · Course · 1 - 4 Weeks

Samsung
Skills you'll gain: Help Desk Support, Technical Support, Technical Support and Services, Hardware Troubleshooting, Customer Service, Product Support, Customer Support, Insurance and Warranty Claims Processing, Problem Solving, Company, Product, and Service Knowledge, Android (Operating System), Customer Communications Management, Product Knowledge, Active Listening, Communication
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Oral Expression, Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Infographics, Interactive Data Visualization, Persuasive Communication, Communication Strategies, Communication, Verbal Strategic Communication, Non-Verbal Communication, Graphic and Visual Design, Stress Management
Mixed · Course · 1 - 3 Months

Infosec
Skills you'll gain: Digital Forensics, grep, Network Protocols, General Networking, Record Keeping, Data Storage, Data Integrity, File Management, Ethical Standards And Conduct, Encryption, Data Validation, Technical Documentation
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Risk Management Framework, Governance, Governance Risk Management and Compliance, Risk Management, Enterprise Risk Management (ERM), Risk Appetite, Risk Analysis, Operational Risk, Compliance Management, Business Risk Management, Risk Mitigation, Risk Control, Business Ethics, Stakeholder Management, International Finance, Workplace Bullying Intervention, Ethical Standards And Conduct, Stakeholder Communications, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Risk Management, Cyber Governance, Cost Benefit Analysis, Security Management, Risk Management Framework, Vulnerability Management, Cyber Attacks, Cybersecurity, Threat Management, Cyber Risk, Risk Analysis, Enterprise Risk Management (ERM), Business Risk Management, Risk Mitigation, Vulnerability Assessments, ISO/IEC 27001, Threat Detection, Threat Modeling, Cyber Security Strategy, Security Awareness
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, Health Administration, IT Management, Strategic Leadership, Health Technology, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Process Modeling
Beginner · Course · 1 - 4 Weeks