
Universidad de Palermo
Skills you'll gain: Marketing Effectiveness, Performance Measurement, E-Commerce, Digital Media Strategy, Canva (Software), Marketing Strategies, Data-Driven Marketing, Target Audience, No-Code Development, Google Gemini, Digital Marketing, Marketing, Branding, Entrepreneurship, Artificial Intelligence, Business Modeling, Business, Innovation, Client Services, Emerging Technologies
Beginner · Specialization · 1 - 3 Months
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Performance Measurement, Social Media Marketing, Social Media Campaigns, Performance Metric, Smart Goals, Social Media Management, Social Media Content, Digital Media Strategy, Content Marketing, Communication Planning, Goal Setting, Performance Analysis, Key Performance Indicators (KPIs), Social Media Analytics, Active Listening, Network Analysis, LinkedIn
Intermediate · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Communication Strategies, Conflict Management, Assertiveness, Negotiation, Communication, Interpersonal Communications, Business Leadership, Active Listening, Empathy, Drive Engagement, Constructive Feedback, Organizational Leadership, Social Skills, Emotional Intelligence, Relationship Building, Leadership, Leadership and Management, Strategic Communication, Problem Solving, Business Strategies
Advanced · Specialization · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Multimodal Prompts, Prompt Engineering Tools, Responsible AI, Data Ethics, AI Enablement, Predictive Modeling, Organizational Leadership, Business Transformation, Data-Driven Decision-Making, Predictive Analytics, AI literacy, Generative AI, Business, Artificial Intelligence, Data Science, Emerging Technologies, Innovation
Intermediate · Specialization · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Branding, Brand Marketing, Marketing Planning, Strategic Marketing, Brand Strategy, Brand Awareness, Brand Management, Social Media, Marketing, Social Media Marketing, Marketing Strategies, Persona Development, Marketing Design, Professional Development, Goal Setting, Content Creation, Market Opportunities, Value Propositions, Entrepreneurship, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Relationship Management, Customer Data Management, Big Data, R (Software), Data Mining, Data-Driven Decision-Making, Sales Pipelines, Predictive Analytics, Machine Learning Methods, Data Visualization, Data Strategy, Customer Relationship Management (CRM) Software, Customer Analysis, Sales Management, Data Engineering, Customer Engagement, Predictive Modeling, Data Visualization Software, Plot (Graphics), R Programming
Beginner · Specialization · 1 - 3 Months

Multiple educators
Skills you'll gain: Oral Expression, Spanish Language, Business Communication, Business Correspondence, Telephone Skills, Strategic Leadership, Strategic Decision-Making, Communication, Discussion Facilitation, Verbal Communication Skills, Outbound Calls, Inbound Calls, Communication Strategies, Writing, Oral Comprehension, Active Listening, Grammar, Vocabulary
Intermediate · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Social Skills, Team Performance Management, Verbal Communication Skills, Leadership, Emotional Intelligence, Communication, Leadership Development, Leadership and Management, Team Leadership, Empathy & Emotional Intelligence, Organizational Leadership, Initiative and Leadership, Influencing, Strategic Leadership, Employee Coaching, Interpersonal Communications, Industrial and Organizational Psychology, Trustworthiness, People Development, Non-Verbal Communication
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Delegation Skills, Supervision, Leadership and Management, Management Training And Development, Leadership Development, Team Leadership, Leadership, Organizational Leadership, Team Motivation, Professional Development, Business Leadership, Staff Management, Personal Development, Motivational Skills, Organizational Effectiveness, Coordination, People Development, Decision Making, Coaching
Beginner · Course · 1 - 3 Months