
ESSEC Business School
Skills you'll gain: Mediation, Negotiation, Communication Strategies, Conflict Management, Verbal Communication Skills, Active Listening, Cultural Sensitivity, Oral Expression, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Interpersonal Communications, Diplomacy, Relationship Building, Labor Relations, Strategic Partnership, Case Studies, Non-Verbal Communication, Communication, Planning
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, De-escalation Techniques, Trustworthiness, Collaboration, Follow Through, Interpersonal Communications, Leadership, Empathy, Composure, Cooperation, Emotional Intelligence, Behavior Management, Creative Problem-Solving, Communication Strategies, Verbal Communication Skills, Problem Solving, Personal Integrity, Communication, Honesty
Beginner · Specialization · 3 - 6 Months

Alex Genadinik
Skills you'll gain: Verbal Communication Skills, Customer Complaint Resolution, De-escalation Techniques, Customer Service, Communication, Customer Retention, Emotional Intelligence, Empathy & Emotional Intelligence, Customer Relationship Building, Service Recovery, Communication Strategies, Customer Support, Customer experience improvement, Conflict Management, Empathy
Mixed · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Conflict Management, Mediation, Negotiation, Communication Strategies, Intercultural Competence, Cultural Diversity, Cultural Responsiveness, Verbal Communication Skills, Verbal Strategic Communication, Strategic Communication, Diversity Awareness, Active Listening, Communication Planning, Cultural Sensitivity, Case Studies, Stakeholder Management, Positivity, Interpersonal Communications, Communication, Employee Engagement
Beginner · Specialization · 3 - 6 Months

Creo Incubator
Skills you'll gain: Conflict Management, Active Listening, Creative Problem-Solving, Negotiation, Interpersonal Communications, Composure, Cognitive flexibility, Intercultural Competence, Leadership, Stakeholder Engagement, Communication Strategies, Stakeholder Management, Business Leadership, Communication, Verbal Communication Skills, Business Communication, Stakeholder Analysis, Organizational Leadership, Leadership Development, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months
Skills you'll gain: Mediation, Conflict Management, Emotional Intelligence, Collaboration, Team Collaboration, Root Cause Analysis, Empathy, Discussion Facilitation, Communication, Communication Strategies, Employee Engagement, Employee Retention
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Negotiation, Emotional Intelligence, De-escalation Techniques, Active Listening, Empathy & Emotional Intelligence, Communication Strategies, Interrigatories, Expectation Management, Collaboration, Brainstorming, Verbal Communication Skills, Overcoming Objections, Behavior Management, Proposal Development, Empathy, Communication, Follow Through, Strategic Planning, Interpersonal Communications
Beginner · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Mediation, Conflict Management, Negotiation, Diplomacy, Labor Relations, Case Studies, Interactive Learning, Discussion Facilitation, Employee Relations, International Relations
Intermediate · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Trustworthiness, Conflict Management, De-escalation Techniques, Collaboration, Follow Through, Leadership, Cooperation, Creative Problem-Solving, Personal Integrity, Honesty, Accountability, Emotional Intelligence, Communication Strategies, Communication, Decision Making
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Verbal Strategic Communication, Interpersonal Communications, Strategic Communication, Cooperation, De-escalation Techniques, Leadership, Discussion Facilitation, Problem Solving
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Conflict Management, Stress Management, Employee Coaching, Composure, Team Management, Resilience, Tactfulness, Relationship Management, Discussion Facilitation, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, Communication, Communication Strategies, Active Listening, Mindfulness, Relationship Building, Adaptability, Habit Formation, Open Mindset
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Discussion Facilitation, Conflict Management, Mediation, Diversity Awareness, Responsible AI, Incident Management, Diversity Equity and Inclusion Initiatives, De-escalation Techniques, Behavior Management, Ethical Standards And Conduct, AI literacy, Crisis Intervention, Community Development, AI Integrations, Policy Development, Automation
Beginner · Course · 1 - 4 Weeks