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Kennesaw State University
Skills you'll gain: Leadership and Management, Strategy and Operations
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Success Management, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Customer Service, Data Governance
Coursera Project Network
Skills you'll gain: Business Design, Marketing
Salesforce
Skills you'll gain: Salesforce, Lead Generation, Customer Relationship Management (CRM) Software, Sales Process, Customer Relationship Management, Prospecting and Qualification, Sales Operations, Sales Development, Sales, Closing (Sales), Sales Pipelines, Sales Prospecting, Sales Management, Inside Sales, Sales Enablement, Customer Success Management, Sales Training, Sales Support, General Sales Practices, Dashboard
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Market Research, Product Development, Product Strategy
Coursera Project Network
Skills you'll gain: Market Research, Marketing, User Research
Coursera Project Network
Skills you'll gain: Survey Creation, Research Design, Research, Research Methodologies, Scientific Methods, Experimentation
Skills you'll gain: Digital Marketing, Marketing Channel, Marketing Strategy and Techniques, Business Marketing, Strategic Marketing, Marketing, Marketing Planning, Customer Analysis, Marketing Strategies, Customer Insights, Persona Development, Content Marketing, Marketing Analytics, Customer Engagement, Marketing Operations, Target Audience, Target Market, Product Marketing, Marketing Management, E-Commerce
Universidades Anáhuac
- Status: Free
Coursera Instructor Network
Skills you'll gain: Generative AI, Customer Support, Client Support, Customer and Client Support, ChatGPT, Customer Service, OpenAI, Client Services, Artificial Intelligence, Customer Complaint Resolution, Artificial Intelligence and Machine Learning (AI/ML), Customer Relationship Building, Google Workspace, Gmail, Image Analysis, Productivity Software, Computer Science, Data Analysis
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, New Product Development, Customer Insights, Product Development, Ideation, Customer Analysis, Creativity, Consumer Behaviour, Customer Engagement, Marketing Psychology, Product Management, Creative Problem-Solving, Creative Thinking, Business Strategies, Strategic Marketing, Customer Relationship Building, Market Analysis, Business Strategy, Overcoming Obstacles, Marketing
University of Virginia
Skills you'll gain: Agile Methodology, Agile Software Development, User Story, Scrum (Software Development), Agile Product Development, Agile Project Management, Sprint Retrospectives, Analytics, Web Analytics, Human Centered Design, Design Thinking, Kanban Principles, Business Analytics, User Centered Design, Usability Testing, A/B Testing, User Experience Design, Customer Analysis, Software Development, Continuous Delivery
Customer Experience learners also search
In summary, here are 10 of our most popular customer experience courses
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- GenerativeAI for Customer Success: Coursera Instructor Network
- Create a services customer satisfaction process: Coursera Project Network
- Salesforce Sales Operations: Salesforce
- Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
- Create a Customer Service Survey in Microsoft Forms: Coursera Project Network
- Create a Customer Satisfaction Survey in Qualtrics: Coursera Project Network
- Customer Understanding and Digital Marketing Channels: Unilever
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- GenAI for Customer Support: Coursera Instructor Network