
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Email Marketing, Paid media, Target Audience, Data Storytelling, Social Media Marketing, Social Media Strategy, Content Creation, Target Market, Search Engine Optimization, Social Media, Marketing Budgets, Order Fulfillment, Media Planning, Search Engine Marketing, Customer Retention, Customer Relationship Management, Online Advertising, Digital Media Strategy, Email Automation, Marketing
★ 4.8 (4.7K) · Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Influencing, Executive Presence, Leadership, Persuasive Communication, Motivational Skills, Relationship Building, Rapport Building, Relationship Management, Trustworthiness, Decision Making, Tactfulness, Professional Networking, Organizational Structure
★ 4.8 (154) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Growth Strategies, Competitive Analysis, Value Propositions, Business Development, Customer Analysis, Customer Insights, Target Market, Consumer Behaviour, Target Audience
★ 4.9 (86) · Mixed · Course · 1 - 4 Weeks

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
★ 4.6 (52) · Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Surveys, Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Business Research, Marketing Strategies, Research Methodologies, Research Design, Market Data, Customer Analysis, Experimentation, Decision Making, B2B Sales
★ 4.5 (749) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Influencing, Persuasive Communication, Leadership, Relationship Building, Rapport Building, Professional Networking, Relationship Management, Organizational Leadership, Oral Expression, Stakeholder Analysis, Decision Making, Organizational Structure, Business Ethics
★ 4.8 (31) · Mixed · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Brand Management, Brand Strategy, Branding, Brand Marketing, Brand Awareness, Brand Loyalty, Marketing Planning, Strategic Marketing, Strategic Partnership, Social Media, Marketing, Marketing Communications, Social Media Marketing, Consumer Behaviour, Marketing Strategies, Persona Development, Organizational Strategy, Internal Communications, Business Strategy, Marketing Design
★ 4.8 (313) · Intermediate · Specialization · 3 - 6 Months

Universidad de Palermo
Skills you'll gain: Marketing Effectiveness, Performance Measurement, E-Commerce, Digital Media Strategy, Canva (Software), Marketing Strategies, Data-Driven Marketing, Target Audience, No-Code Development, Google Gemini, Digital Marketing, Marketing, Branding, Entrepreneurship, Artificial Intelligence, Business Modeling, Business, Innovation, Client Services, Emerging Technologies
★ 4.7 (446) · Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Process Mapping, Business Process, Operational Efficiency, Process Analysis, Process Development, Process Management, Business Operations, Business Process Improvement, Process Optimization, Customer experience improvement, Process Improvement, Operational Analysis, Business Technologies, Business Strategy
★ 4.8 (56) · Mixed · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Marketing Operations, Sales Management, Marketing Effectiveness, Sales Development, Marketing Budgets, Sales Enablement, Marketing Analytics, Business Metrics, Business Operations, Marketing, Sales, B2B Sales, Online Advertising, Sales Strategy, Performance Metric, Business, Performance Measurement, Sales Pipelines, Operations Management, Market Share
★ 4.7 (22) · Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Enablement, Prospecting and Qualification, Sales Strategy, Sales, Target Audience, Customer Success Management, Sales Prospecting, Content Strategy, Persona Development, Content Creation, Service Level Agreement, Meeting Facilitation, Goal Setting, Business Writing, Writing
Beginner · Course · 1 - 3 Months