
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Acumen, Financial Accounting, Income Statement, Financial Analysis, Balance Sheet, Financial Reporting, Profit and Loss (P&L) Management, Accruals, Cash Flows, Cash Management, Fixed Asset, Working Capital, Accrual Accounting, Asset Management, Operating Expense, Capital Expenditure, Resource Management, Market Analysis
★ 4.8 (160) · Beginner · Course · 1 - 4 Weeks

Pontificia Universidad Católica del Perú
Skills you'll gain: Design Thinking, Competitive Analysis, Solution Design, Competitive Intelligence, Human Centered Design, User Research, Generative AI Agents, Needs Assessment, Social Impact, Market Analysis, Strategic Decision-Making, Innovation, AI literacy, Qualitative Research, Persona Development, Consumer Behaviour
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Branding, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Stakeholder Engagement, Stakeholder Analysis, Brand Management, Consumer Behaviour, Case Studies
★ 4.8 (98) · Beginner · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Cost Accounting, Operating Cost, Management Reporting, Small Business Accounting, Cost Management, Management Accounting, Cost Estimation, Materials Management, Business Administration
★ 4.9 (3K) · Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Building, Customer Engagement, Customer Relationship Management, Customer Support, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Acquisition Management, Sales Process, Relationship Management, Customer Analysis, Customer Insights, Sales Management, Leadership, Business Metrics
★ 4.6 (52) · Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Human Capital, Human Resource Strategy, Human Resources Management and Planning, Business Process Management, Business Process, Branding, IT Management, Process Management, Brand Marketing, Marketing, Talent Management, Brand Management, Business Process Improvement, Marketing Management, Business Economics, Brand Strategy, Strategic Marketing, Market Dynamics, Economics, Economic Development
★ 4.8 (3.1K) · Beginner · Specialization · 1 - 3 Months
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Social Media Marketing, Performance Measurement, Social Media Campaigns, Social Media Management, Smart Goals, Social Media Content, Target Audience, Digital Media Strategy, Content Marketing, Communication Planning, Performance Analysis, Marketing, Marketing Strategies, Social Media Analytics, Active Listening, Network Analysis, LinkedIn
★ 4.5 (3.8K) · Intermediate · Specialization · 3 - 6 Months

Tecnológico de Monterrey
Skills you'll gain: Social Media Analytics, Social Media, Social Media Management, Social Media Marketing, Social Media Strategy, Key Performance Indicators (KPIs), Performance Analysis, Facebook, Professional Networking, Pinterest, Instagram, Target Audience, Live Streaming
★ 4.6 (36) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Google Analytics, Conversion Funnel Analysis, Marketing Analytics, Digital Analysis, Digital Marketing, Business Metrics, Data-Driven Marketing, Target Audience, Digital Marketing Tools, Customer Analysis, Performance Measurement, Key Performance Indicators (KPIs), Competitive Analysis
★ 4.7 (235) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Brand Management, Digital Media Strategy, Digital Analysis, Digital Marketing, Digital Brand Strategy, Digital Marketing Tools, Social Media Analytics, Digital Transformation, Marketing Analytics, Marketing Strategies, Branding, Business Transformation, Brand Strategy, Digital Communications, Marketing Automation, Communication, Consumer Behaviour, Business Strategy, Innovation
★ 4.8 (100) · Beginner · Course · 1 - 4 Weeks