
Real Madrid Graduate School Universidad Europea
Skills you'll gain: Customer experience improvement, Self Service Technologies, Driving engagement, Customer Relationship Management (CRM) Software, Personalized Service, Customer Relationship Management, Customer Insights, Augmented Reality, Brand Loyalty, Data-Driven Marketing, Loyalty Programs, MarTech, Augmented and Virtual Reality (AR/VR), Drive Engagement, Hospitality, Disabilities, Storytelling
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Surveys, Consumer Behaviour, Survey Creation, Market Research, Data Analysis, Marketing, Data Collection, Marketing Psychology, Business Research, Marketing Strategies, Research Methodologies, Research Design, Market Data, Customer Analysis, Experimentation, Decision Making, B2B Sales
★ 4.5 (749) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
★ 4.8 (62) · Beginner · Specialization · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Financial Modeling, Risk Analysis, Financial Analysis, Finance, Financial Data, Financial Forecasting, Corporate Finance, Financial Statement Analysis, Decision Making, Financial Statements, Financial Planning, Capital Budgeting, Financial Accounting, Analysis, Risk Management, Cash Flow Forecasting, Cash Flows
★ 4.9 (211) · Intermediate · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Branding, Brand Marketing, Marketing, Brand Management, Marketing Management, Brand Strategy, Strategic Marketing, Value Propositions, Consumer Behaviour, Marketing Planning, Marketing Strategies, Target Market, Business Marketing, Marketing Strategy and Techniques, Marketing Operations, Market Opportunities, Product Marketing, Target Audience, Business Strategy, Customer Insights
★ 4.8 (277) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
★ 4.6 (8) · Intermediate · Course · 1 - 4 Weeks
Tecnológico de Monterrey
Skills you'll gain: Persona Development, Social Media Strategy, Social Media, Performance Measurement, Social Media Marketing, Performance Metric, Social Media Campaigns, Smart Goals, Social Media Management, Content Marketing, Plan Execution, Communication Planning, Goal Setting, Performance Analysis, Key Performance Indicators (KPIs), Social Media Analytics, Active Listening, Digital Media Strategy, Network Analysis, LinkedIn
★ 4.5 (3.8K) · Intermediate · Specialization · 3 - 6 Months

Pontificia Universidad Católica de Chile
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Acumen, Financial Accounting, Income Statement, Financial Analysis, Balance Sheet, Financial Reporting, Profit and Loss (P&L) Management, Accruals, Cash Flows, Cash Management, Fixed Asset, Working Capital, Accrual Accounting, Asset Management, Operating Expense, Capital Expenditure, Resource Management, Market Analysis
★ 4.8 (160) · Beginner · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Online Advertising, E-Commerce, Marketing Strategy and Techniques, Digital Marketing, Digital Advertising, Business Strategy, Social Media Strategy, Google Ads, Advertising, Digital Transformation, Email Marketing, Social Media, Search Engine Optimization, Social Media Marketing, Business Modeling, Social Media Campaigns, Branding
★ 4.7 (259) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Decision Making, Culture, Cultural Diversity, Cultural Sensitivity, Global Marketing, Branding, Corporate Sustainability, Stakeholder Management, Intercultural Competence, Stakeholder Engagement, Stakeholder Analysis, Brand Management, Consumer Behaviour, Case Studies
★ 4.8 (99) · Beginner · Course · 1 - 3 Months

Pontificia Universidad Católica del Perú
Skills you'll gain: Design Thinking, Competitive Analysis, Generative AI Agents, Human Centered Design, Solution Design, User Research, Needs Assessment, Social Impact, AI literacy, Innovation, Strategic Decision-Making, Market Dynamics
Mixed · Course · 1 - 3 Months

Universidad de Chile
Skills you'll gain: Cost Accounting, Small Business Accounting, Management Reporting, Management Accounting, Cost Estimation, Accounting Systems, Accounting, Business Reporting, Cost Management, Expense Management, Financial Accounting, Business Administration
★ 4.9 (3K) · Intermediate · Course · 1 - 3 Months