Case Western Reserve University
Leading Positive Change through Appreciative Inquiry
Case Western Reserve University

Leading Positive Change through Appreciative Inquiry

This course is part of Inspired Leadership Specialization

Taught in English

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Ronald Fry

Instructor: Ronald Fry

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Course

Gain insight into a topic and learn the fundamentals

4.8

(254 reviews)

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97%

14 hours (approximately)
Flexible schedule
Learn at your own pace

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Assessments

6 quizzes

Course

Gain insight into a topic and learn the fundamentals

4.8

(254 reviews)

|

97%

14 hours (approximately)
Flexible schedule
Learn at your own pace

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This course is part of the Inspired Leadership Specialization
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There are 6 modules in this course

Week One defines what Appreciative Inquiry (AI) is and frames it among the growing trend of “strength-based” approaches to human development and organization change. This strength-based perspective is viewed in contrast with deficit-based change which is reportedly successful less than 30% of the time. The unintended consequences of deficit or problem-based change approaches are discussed in contrast with the focus on using strengths to create shared positive images of future possibilities that underlies the AI theory and method.

What's included

5 videos2 readings1 quiz6 discussion prompts

Week Two underscores the “power of the positive question” and story-telling as effective ways to engage stakeholders in change efforts. Participants in the course are guided to conduct an “appreciative interview” in order to experience the impact of “best past” questions and sharing stories that evidence strengths in action. The fatefulness of the questions leaders ask is demonstrated as a foundational principle in AI.

What's included

4 videos1 reading2 quizzes2 discussion prompts

Week Three introduces the AI change method in the form of the “4-D” Cycle. The Discovery, Dream, Design and Destiny phases are described and we see a video example of an appreciative leader reconnecting his organization with their core strengths. This is the outcome of the Discovery Phase and sets the foundation for having multiple stakeholders or team members “dream” or imagine new, positive possibilities for the future. The ability to begin change with a discovery of past strengths in action – or emphasizing stability-in-change - is discussed as a key skill of appreciative leaders.

What's included

5 videos1 reading1 quiz1 peer review1 discussion prompt

Week Four explores the foundational principles of AI and some of the supporting research and literature that demonstrate the power of positive questions, the relationship between positive future images and our actions, and the importance of positive emotions. These findings converge in a strong implication for leaders that they need to create work spaces that emphasize a 4:1 or greater imbalance of positive imagery over negative or deficit imagery in daily interactions and conversations. The link to the one of the core foundational principles that “words create worlds” is demonstrated.

What's included

4 videos2 readings1 quiz3 discussion prompts

Week Five discusses Topic Choice – or the reframing of problems into affirmative opportunities – as the starting point for AI interventions. A case study of a trucking company is presented, including video, to show how an organization moves from Topic Choice through the Ai 4-D Cycle to launch and sustain positive changes that lead to improved profitability and a transformed union-management culture.

What's included

5 videos1 reading1 peer review

Week Six integrates the concepts and ideas from prior weeks through another case study of safety improvement in a steel mill where the outcome from applying the AI approach was unexpected and reinforces a primary proposition in AI that “words create our worlds.” A summary of ideas for how leaders can begin to experiment with AI are summarized along with suggestions for “being” - not just “doing” – Ai in one’s daily life.

What's included

4 videos2 readings1 quiz1 peer review1 discussion prompt

Instructor

Instructor ratings
4.8 (55 ratings)
Ronald Fry
Case Western Reserve University
2 Courses21,245 learners

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